Terrible management - Master Cosmetologist XpresSpa Employee Review

3.0
10 Oct 2023
Recommend
CEO approval
Business outlook

Pros

It’s only good bc the money is Good. Busiest airport in the world so you meet people from everywhere. Majority of your money comes from tips

Cons

They always hire the most unprofessional and under qualified managers. When I say unprofessional, I mean the worse possible things you can think of happening, I’m sure it occurred. There are no career opportunities, you are just a technician

Explore other reviews about XpresSpa

5.0
27 May 2024
Recommend
CEO approval
Business outlook

Pros

Fast paced, always busy, great pay meet people from all over the world

Cons

Fast paced, no time off during blackout period we have to find coverage, TSA takes 15 minutes most days medical insurance cost 328 month,

1.0
2 Nov 2025
Recommend
CEO approval
Business outlook

Pros

downtime - Got my steps in 10000 more if I miss the bus or if its full. - marketing. Talked to alot of people - was able to listen to my audio books. - perfected my selective hearing - 8am meetings on mind blowing techniques on becoming the best therapist/sales - trauma-bonding with other therapist - Dont have to do laundry - simple work

Cons

lots of standing around, not allowed to sit - micromanagement - cameras - airport traffic - checking to have correct amount of payment -dust everywhere everyday -laundry smells, especially if they forget to pick it up. - constantly running out of supplies. Towels, lotion, face cradle, etc - no benefits. No dental - difficult to request time off, you have to find a replacement - under loud speaker - No HR - Told to smile more - no opportunities to move up - no reimbursement for any kind of CE, renewals or meetings on your days off - family emergencies are asked to be proven with death certificate or hospital admission papers - Belittling comments Etc

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