Brutal culture - Human Resources Manager ZS Associates Employee Review

1.0
7 Oct 2022
Recommend
CEO approval
Business outlook

Pros

Compensation was on the front edge of the market.

Cons

COVID lead to some terrible operational ways of working at ZS. They brought in a new CHRO who pushed for unsustainable ways of working, pushed operations offshore and did not match consulting hiring with hiring on the business side. This led to a culture that was anything but people first. They took everything out of your soul and asked for more. COVID was particularly challenging as business demand increased they'd ask for more and more and never provided any meaningful support. They just pushed out anyone that was unable to keep up with the demands meaning, if you couldn't do the work of 3 people, they would exit you. Since the hiring of the CHRO, it has been a rotating door in HR.

Explore other reviews about ZS Associates

5.0
22 May 2026
Recommend
CEO approval
Business outlook

Pros

Great firm and leadership, interesting projects in healthcare

Cons

Nothing comes to mind apart from occasional long hours

4.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Strong culture and collaborative environment with smart, supportive colleagues. Admins are trusted partners and get exposure to senior leadership, which provides great learning opportunities. Compensation and benefits are competitive compared to similar roles.

Cons

Workload can be high, with admins often supporting multiple stakeholders while also providing backup coverage. Expectations can vary widely depending on the team, which can create inconsistency and pressure. Career growth paths are less structured and require a lot of self-direction. Work-life balance can be challenging at times, especially across time zones.

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