A Difficult Year, But Zenopa Is Stronger for It - Anonymous employee Zenopa Employee Review

Zenopa offers strong opportunities for progression if you are motivated and willing to put the work in. There are clear paths to move up and people who perform well are recognised and given more responsibility. The team environment is supportive and mentors make a big difference, particularly when you are learning the role. The company also invests in developing people long term, including a genuine commitment to degree apprenticeships which is great to see. Zenopa has built a strong reputation in its specialist markets. It is clear the business values investing in its people and building expertise within the sectors it works in. It’s also a place where commitment is recognised. People who are consistent, resilient and serious about building a career in recruitment tend to do very well and are rewarded with progression and opportunity.

The pace can be high and expectations are demanding, which may not suit everyone. Recent internal changes have created some uncertainty and this has impacted retention in parts of the business. At times the culture can feel a little uneasy while things settle.

Great apprenticeship schemes up to the recent incidents & changes.

Sadly, many of the issues at Zenopa stem from leadership and the often toxic family influence behind the business. In my experience, there is a strong preference for hiring and developing more junior individuals, which can create an environment where challenge and independent thinking are limited. More experienced hires often struggle to operate within the company’s “unique” structure and way of working, which no senior recruiters ever last at Zenopa, as they won’t put up with the companies ‘unique’ model. There is also a broader issue around culture and professionalism at the top of the organisation. Leadership behaviour and internal dynamics can make the environment feel uncomfortable and, at times, difficult to navigate. Over the past 6–12 months, there has been a noticeable level of turnover, including senior leadership and high-performing consultants. That level of attrition raises valid questions about stability and long-term direction. There appears to be a disconnect between how the business views its own performance and how it is perceived externally and internally by employees. Overall, this was not a positive environment to work in, and I would encourage anyone considering joining to speak with multiple current and former employees before making a decision