An unfortunate shell of its former self - Sales Development ZoomInfo Employee Review

1.0
6 Jan 2026
Recommend
CEO approval
Business outlook

Pros

-Fast paced -Good people -Fantastic Tech Stack w -Surrounded by a lot of talented people

Cons

A complete shell of what ZoomInfo once was. During 2021-22 the company was the premier player in the space. The IPO was very exciting and a massive milestone but things quickly changed. A massive disconnect formed between CEO and business development, useless “innovation” and no clear angle for our teams to provide useful meetings for revenue. Senior BD lost focus on revenue and switched to empty KPIs and metrics to fulfill their own numbers. During this, our competitors filled gaps and caught up to us and even passed in many ways. I would highly consider what sort of sales environment you thrive in before looking at this company. -Pay dropped fast below industry standard -Boiler Room Sales -0 work/life balance if you want to get promoted -People are jumping ship faster than ever Very unfortunate, hopefully they can’t turn it around..

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ZoomInfo Response
4mo
Thank you for taking the time to share such detailed feedback and for the years you invested with ZoomInfo. We are glad you experienced our fast pace, strong colleagues, and powerful tech stack. We also know the last few years have brought change, and we are focused on creating a world-class employee experience. Today we are shipping some of the most innovative products in our history, and our latest results reflect consecutive quarters of growth. – Jennifer Creticos, ZoomInfo Chief of Staff

Explore other reviews about ZoomInfo

5.0
17 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great place to work with a lot of forward thinking leaders to learn from. Really ahead of other companies on implementing AI in the business. Moves much faster with less bureaucracy than other similarly sized companies

Cons

Difficult macro environment for the company and industry

3.0
18 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good pay, good benefits and great office.

Cons

Poor hiring decisions, recent layoffs eliminated mostly remote employees because they are prioritizing in office employees, especially with recent investment in office. RIF was not at all based on performance which meant that some in office employees who don't know what they are doing got to keep their job. You have to suck up to management to get promoted and a lot of really good reps leave as a result of constant micro-management.

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