Challenging in a good way - Customer Success ZoomInfo Employee Review

4.0
16 Jan 2018
Recommend
CEO approval
Business outlook

Pros

This place truly is one of a kind. I've never worked somewhere that pushed me in the way that DiscoverOrg does. You have to come to work and bring it every. single. day. You are constantly learning. This sounds cliche, but there isn't a day that goes by that I don't learn something new. You are surrounded by intelligent people that are incredibly driven. With that comes some pretty serious competition. If you are looking for a career that pushes you outside of your comfort zone...this is the place for you.

Cons

The work-life balance is tough. If you are looking for a punch in punch out type of job I would not recommend DiscoverOrg. Parking is annoying, but it's much worse downtown Portland.

Explore other reviews about ZoomInfo

5.0
2 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good company to work at

Cons

Less opportunities of growth within the org

5.0
21 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

ZoomInfo has an incredible company culture that truly stands out-- even working remotely, you feel connected and part of something bigger. The company has a strong focus on being a leader in its space and is constantly innovating, which keeps the work exciting and meaningful. There is a genuine willingness to let ideas and concepts flourish, and employees are empowered to contribute in real ways. I am coming up on four years here, which speaks for itself-- this is a place where you can grow, get promoted quickly, and build a real career. The development resources are outstanding, including McKinsey Leadership programs, internal leadership courses, and LinkedIn Learning. Managers are supportive and invested in your success which makes showing up to work exciting

Cons

At times, communication between departments can be a challenge at the individual contributor level, which can make cross-functional collaboration feel a bit siloed. Additionally, there is still work to be done around diversity in leadership-- increasing representation of people of color and women in leadership roles would make an already great culture even stronger.

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ZoomInfo Response
3d
Thank you for sharing such thoughtful feedback. We’ve worked hard to build a culture where innovation, development, and support are part of the everyday experience, so it’s incredibly meaningful to hear that reflected in your time at ZoomInfo. We’re especially glad to hear that you’ve felt empowered to contribute, grow your career, and take advantage of the learning and leadership development opportunities available here. Your perspective on cross-functional collaboration and leadership representation is also deeply appreciated. Feedback like yours helps us continue improving the employee experience and strengthening our culture. Thank you for your contributions over the past four years and for being an important part of the ZoomInfo team. – Jennifer Creticos, ZoomInfo Chief Business Officer
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