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      ZoomInfo

      Engaged employer

      ZoomInfo reviews

      I waited to write this... Leaving DO/ZI is STILL the best decision I ever made - Customer Success ZoomInfo Employee Review

      1.0
      17 Mar 2021
      Customer success
      Recommend
      CEO approval
      Business outlook

      Pros

      Some of my peers were the best people I've worked with. It feels nice to be a part of a company that outwardly appears successful.

      Cons

      - The Scare tactics to drive productivity and compliance from the top down are unlike anything I've seen before. - Forget providing constructive feedback and expecting anything to change. - The desire to cut costs at the expense of employee well-being (ie instituting such a restrictive travel budget that reps are staying in hostels in the ghetto and getting bed bugs WHILE TRAVELING FOR WORK) -After being downright LIED to multiple times I stopped believing my leaderships explanation for anything. - they think it doesn't make it through the grapevine that they do shady things with our customer's data via the chrome extension and certain integrations - This company lives for appearances and optics instead of caring about doing the right thing and doing right by their employees. - It will wear on your mental and physical health. They don't care if you are flat out 8 hours a day. Platitudes about their understanding is all you will get. There is such a high turn over rate that you might have a team of 15 but only 10 are fully ramped at any given time - Managers will gossip to you than ABOUT you without batting an eye.

      avatar
      ZoomInfo Response
      5y
      Thank you for taking time to leave feedback. We're glad to hear that you had positive peer relationships, but regret that your experience at ZoomInfo was suboptimal. While travel is currently suspended due to COVID, we have a travel policy that is typical for companies our size; employees who travel for business normally stay in the Hilton Garden Inn Waltham or the Comfort Inn Vancouver. We do not ask employees to stay in hostels. We also have a number of corporate apartments that are used for business travel. We would furthermore point out the resources we have in place to support employees' physical and mental wellbeing, including gym facilities at most offices, a Virgin Pulse wellness app free to all employees, and benefits that cover mental health services. Thank you again for sharing your thoughts and we wish you the best in your future endeavors. -The ZoomInfo Employee Experience Team

      Explore other reviews about ZoomInfo

      5.0
      21 May 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      ZoomInfo has an incredible company culture that truly stands out-- even working remotely, you feel connected and part of something bigger. The company has a strong focus on being a leader in its space and is constantly innovating, which keeps the work exciting and meaningful. There is a genuine willingness to let ideas and concepts flourish, and employees are empowered to contribute in real ways. I am coming up on four years here, which speaks for itself-- this is a place where you can grow, get promoted quickly, and build a real career. The development resources are outstanding, including McKinsey Leadership programs, internal leadership courses, and LinkedIn Learning. Managers are supportive and invested in your success which makes showing up to work exciting

      Cons

      At times, communication between departments can be a challenge at the individual contributor level, which can make cross-functional collaboration feel a bit siloed. Additionally, there is still work to be done around diversity in leadership-- increasing representation of people of color and women in leadership roles would make an already great culture even stronger.

      avatar
      ZoomInfo Response
      1d
      Thank you for sharing such thoughtful feedback. We’ve worked hard to build a culture where innovation, development, and support are part of the everyday experience, so it’s incredibly meaningful to hear that reflected in your time at ZoomInfo. We’re especially glad to hear that you’ve felt empowered to contribute, grow your career, and take advantage of the learning and leadership development opportunities available here. Your perspective on cross-functional collaboration and leadership representation is also deeply appreciated. Feedback like yours helps us continue improving the employee experience and strengthening our culture. Thank you for your contributions over the past four years and for being an important part of the ZoomInfo team. – Jennifer Creticos, ZoomInfo Chief Business Officer
      2.0
      4 Jun 2026
      Vp
      Recommend
      CEO approval
      Business outlook

      Pros

      decent pay and average benefits

      Cons

      Toxic leadership and mgmt; good RSU given at joining but u will get fired before they vest; that is the strategy of this company; bad management and badly needs a professional CEO; too late may be

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