Revenue at any cost - Account Executive ZoomInfo Employee Review

3.0
23 Sept 2021
Recommend
CEO approval
Business outlook

Pros

ZoomInfo is clearly going places. With the recent Insent, Chorus, Everstring, and Clickagy acquisitions there is no doubt ZI will continue to thrive financially. The earnings opportunities are real, for the right people. Pretty fun for the first year or two.

Cons

You are a number here, nothing more. This is a company that focuses on doing/saying anything to get the sale. Witnessed first hand celebrated tactics that a large % of people would find outright despicable. The this is very much a “well I got them to sign, let the AM/CSM deal with them now” type of place. Again many people may view this as a pro though. Mgmnt celebrating the fact someone closed a deal on their honeymoon or a day after their first child was born, and then using that as a “challenge/measuring stick” to everyone else tells you everything you need to know about the culture. The ironic part is they know this, they don’t care, it’s your typical SaaS meat grinder. Some people may consider this a pro again. (Insert rocket ship emoji, LFG, WYSIM...and every other bs sales slogan you can think of). If moral integrity is not a priority and you just want to make money, you will.

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ZoomInfo Response
4y
I appreciate you taking a moment to leave your honest feedback. I’m disappointed to hear that you’re unhappy at ZoomInfo, especially since it seems like you have been with us for several years. I wanted to respond to this review to clarify what I see as an important distinction. You’re right, we are a sales-focused culture and you bet we will celebrate a hard-won deal. But, when we tell stories like the ones you mentioned, we’re celebrating tenacity, creativity, and a no-quit attitude. I don’t expect my AE’s to interrupt their honeymoons, other important events, or hard-earned vacation to close a deal, but I do expect passion and grit. So when a salesperson has that in spades, we will always applaud them – because they’re human beings worth remembering and recognizing – never just a number. No one at ZoomInfo is just a number to me. I’d like to help in whatever way I can to make sure you don’t feel this way anymore. Having said that, I can’t address what I don’t know about. If you don’t feel comfortable bringing your concerns to me directly, please speak with your supervisor or anyone in the New Sales leadership team. We want to make this right. – Steven Bryerton, ZoomInfo SVP of Sales

Explore other reviews about ZoomInfo

5.0
21 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

ZoomInfo has an incredible company culture that truly stands out-- even working remotely, you feel connected and part of something bigger. The company has a strong focus on being a leader in its space and is constantly innovating, which keeps the work exciting and meaningful. There is a genuine willingness to let ideas and concepts flourish, and employees are empowered to contribute in real ways. I am coming up on four years here, which speaks for itself-- this is a place where you can grow, get promoted quickly, and build a real career. The development resources are outstanding, including McKinsey Leadership programs, internal leadership courses, and LinkedIn Learning. Managers are supportive and invested in your success which makes showing up to work exciting

Cons

At times, communication between departments can be a challenge at the individual contributor level, which can make cross-functional collaboration feel a bit siloed. Additionally, there is still work to be done around diversity in leadership-- increasing representation of people of color and women in leadership roles would make an already great culture even stronger.

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ZoomInfo Response
23h
Thank you for sharing such thoughtful feedback. We’ve worked hard to build a culture where innovation, development, and support are part of the everyday experience, so it’s incredibly meaningful to hear that reflected in your time at ZoomInfo. We’re especially glad to hear that you’ve felt empowered to contribute, grow your career, and take advantage of the learning and leadership development opportunities available here. Your perspective on cross-functional collaboration and leadership representation is also deeply appreciated. Feedback like yours helps us continue improving the employee experience and strengthening our culture. Thank you for your contributions over the past four years and for being an important part of the ZoomInfo team. – Jennifer Creticos, ZoomInfo Chief Business Officer
1.0
27 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Still some truly good people left.

Cons

Mismanagement and micromanagement, toxic politics, inept leadership. This company holds itself up as a leader in the go-to-market space, but just take a look at the financial results to see the truth. Constant whiplash on strategy, tactics, market segments, product offerings, you name it. Senior leadership is full of yes men, friends, and relatives who have no clue what they're doing. They usually get a year to screw things up before someone notices, and then the job cuts start flowing to make up for their mistakes. We've had a half-dozen CMOs just since the IPO in 2020. Executive leaders used to kind of lay low on the public side because it was such a bad look while the the stock price was tanking. Now they're just spending their time building their personal brands, talking a lot about AI, and cutting costs. Working at ZoomInfo means being buried by emergency requests and conflicting demands from politics-obsessed leadership who are just running on pure fear and self-promotion. A lot of people say it's the most toxic culture they've ever been a part of.

10
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ZoomInfo Response
1w
We’re sorry to hear your experience has felt misaligned with what you expected. While stock price alone is not the full picture of ZoomInfo’s health as a company, we recognize that periods of change can create uncertainty. We are continuing to innovate at a rapid pace, and as a $1.2 billion company we remain focused on the future and the opportunities ahead. Leadership evolution is also a normal part of this industry as business needs change. We feel strongly in our leadership team and its ability to guide the company forward, while also taking feedback like yours seriously as we work to continually improve transparency, accountability, and the employee experience. – Dennis Sevilla, ZoomInfo CMO
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