Prepare to Sweat - Sales Representative ZoomInfo Employee Review

2.0
16 May 2023
Recommend
CEO approval
Business outlook

Pros

Amazing product, very marketable and beneficial to prospects. Constantly evolving to be further desirable. Training for Sales Development is good, although they start you solely on inbound which is known to be a grind. Good place to cut your teeth selling. Good chance to make $100k or more if you find your stride. People are extroverted and friendly, made many lifelong friends here. Good place to get promoted if you're excelling.

Cons

Using PTO is not incentivized, aggressive sales practices are used that are quite aggravating to prospects so if you have a strong sense of empathy you will be uncomfortable calling random people 2 times a day. You can (and will) be tracked on precise metrics to see why you're underperforming. Lots of managerial favoritism and turning blind eyes to people who manipulate system to make money. Performance Improvement Plans are given out after 2-3 months of missed quota so be prepared to sit in hot seat. Very high stress level and constant leadership shifting. You could go a month or more without knowing what your commission structure is and get paid out retrospectively. Fast direction changes prevent any establishment of roots. It's chaotic and stressful here, you will work many hours of OT, and they expect a 50% burnout rate.

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ZoomInfo Response
2y
Thank you for leaving a detailed response on your experience with ZoomInfo. We are happy to hear that you benefited from the training we put in place to set you up for success from the start. We pride ourselves on being a nimble organization that can respond faster than anyone else to customer and market needs. This requires being ready to re-focus quickly to move fast, which can feel intense at times. Also, we have a clear code of business ethics that every employee signs before they start work. Any perceived unethical business practices should immediately be reported to HR or anonymously on our whistleblower hotline. As we drive increased efficiency across our business, we are improving by 1% every day and we’re committed to doing better. Thank you again for taking a moment to share this feedback – it’s very valuable to us.

Explore other reviews about ZoomInfo

5.0
10 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Get stuff done culture. Really increased the talent density over time. Good people who genuinely care. Forward thinking on AI - most companies are not there

Cons

Pace can cause whiplash - but a lot of it is market conditions and the need to adapt

5.0
21 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

ZoomInfo has an incredible company culture that truly stands out-- even working remotely, you feel connected and part of something bigger. The company has a strong focus on being a leader in its space and is constantly innovating, which keeps the work exciting and meaningful. There is a genuine willingness to let ideas and concepts flourish, and employees are empowered to contribute in real ways. I am coming up on four years here, which speaks for itself-- this is a place where you can grow, get promoted quickly, and build a real career. The development resources are outstanding, including McKinsey Leadership programs, internal leadership courses, and LinkedIn Learning. Managers are supportive and invested in your success which makes showing up to work exciting

Cons

At times, communication between departments can be a challenge at the individual contributor level, which can make cross-functional collaboration feel a bit siloed. Additionally, there is still work to be done around diversity in leadership-- increasing representation of people of color and women in leadership roles would make an already great culture even stronger.

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ZoomInfo Response
1w
Thank you for sharing such thoughtful feedback. We’ve worked hard to build a culture where innovation, development, and support are part of the everyday experience, so it’s incredibly meaningful to hear that reflected in your time at ZoomInfo. We’re especially glad to hear that you’ve felt empowered to contribute, grow your career, and take advantage of the learning and leadership development opportunities available here. Your perspective on cross-functional collaboration and leadership representation is also deeply appreciated. Feedback like yours helps us continue improving the employee experience and strengthening our culture. Thank you for your contributions over the past four years and for being an important part of the ZoomInfo team. – Jennifer Creticos, ZoomInfo Chief Business Officer
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