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      Benefits and work culture hard to beat - Cstomer Service eBay Employee Review

      5.0
      4 Feb 2026
      Cstomer service
      Recommend
      CEO approval
      Business outlook

      Pros

      Incredible benefits Extensive training Provides all equipment for working remote Great work culture

      Cons

      Call quotas and dealing with angry customers over the phone can be difficult

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      5.0
      2 Jun 2026
      Customer experience specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      It is equivalent to winning the lottery for a dream job.

      Cons

      Sunday work can be challenging- due to daycare challenges, but ebay supports work/life balance so its not really a con

      5.0
      27 May 2026
      Software engineer ii
      Recommend
      CEO approval
      Business outlook

      Pros

      Good work, lots of AI experiments, AI innovation, latest tech stack, Co-workers are very co-operative and helpful. Most AI tools are still unlimited.

      Cons

      Some teams are over-working due to smaller teams as a result of recent layoffs. Office perks (like catered food, snacks) are dwindling every quarter even though company wants every employee to be 3 days a week in office. Company wants 80 percent code to be generated by AI but no clear guideline how to achieve that.

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