Change is not always a good thing. Stop it already. - Customer Services Representative eBay Employee Review

2.0
28 Dec 2008
Recommend
CEO approval
Business outlook

Pros

In my opinion, I think it has good benefits as well as a competitive wage. I like working for a company that provides a really interesting service, where there is lots to learn and a constant challenge. You can't get bored working there; there is always something new to learn. The one thing that makes me reluctant to leave after all the changes is the fact that eBay has the best group of coworkers I've ever had. I think the job naturally attracts a lot of like-minded people. This was the first job I really liked, although that's now changed. A drama-free (or at least drama-lite) workplace.

Cons

Recent changes have made us all feel uncertain about our jobs. I used to go to work daily feeling glad that I got to work for eBay and that I finally had a job I liked. Then they randomly closed valuable departments, shifted people around, let a bunch of people go and it doesn't feel safe anymore. Our holiday party was replaced with an "appreciation luncheon". Well, we are no longer feeling appreciated; we are feeling scared for our jobs - both our positions and our employment in general. It is no longer the place it was when I started working there. I no longer feel like I have any opportunity for advancement, and the recent restructurings have made it difficult for me and my coworkers to get the help we need.

Explore other reviews about eBay

5.0
2 Jun 2026
Recommend
CEO approval
Business outlook

Pros

It is equivalent to winning the lottery for a dream job.

Cons

Sunday work can be challenging- due to daycare challenges, but ebay supports work/life balance so its not really a con

5.0
27 May 2026
Recommend
CEO approval
Business outlook

Pros

Good work, lots of AI experiments, AI innovation, latest tech stack, Co-workers are very co-operative and helpful. Most AI tools are still unlimited.

Cons

Some teams are over-working due to smaller teams as a result of recent layoffs. Office perks (like catered food, snacks) are dwindling every quarter even though company wants every employee to be 3 days a week in office. Company wants 80 percent code to be generated by AI but no clear guideline how to achieve that.

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