Do not come here. It really is that bad - E2M eBay Employee Review

1.0
29 Jun 2017
Recommend
CEO approval
Business outlook

Pros

None. There is a gym. A overpriced canteen with the rudest staff I ever had the misfortune to meet. Inadequate car parking. If your not there for 8 am forget getting parked.

Cons

Where should I start.. The place is terrible. The department s have been ruined by the changes that have been forced onto the guys on the phones by Americans that don't have a clue. This used to be a fairly good place to work but the dept I'm in its gone so badly wrong in there. Its not even just in this dept m2m Concierge buy sell its the same story in all of them. The staff turnover is massive . All the calls are from irate and annoyed members giving out about ebays changes in policy which have badly impacted on them. I'm dealing with people every day who accounts are suspended for frankly ridiculous reasons. I've seen guys on my team so frustrated and annoyed from being abused on the phones and the useless unqualified TLs don't care. Progression is the same as all these type of places but more so at ebay. If your face doesn't fit your going no where so progression is not fair. One guy in here went for a interview where the TL in SRM dept for that team had already promised the jobs to two other people if they applied !!!. The company say they have your Interests and well being at heart. Absolutely not the case. The coaching for team mates is none existent at this stage and if you raise a concern say like about the unfair survey system which your pityful bonus is linked to all you get is an uneducated responce . they know team mates are getting bad surveys for implenting eBay policy this in turn then impacts on their progression and can even result in warnings and in dismissal. There is no work life balance at all in any shape or form. Shift work. bank holidays and weekends .. Forget them they are gone. The renumeration is not good at all when you take into account the hours and the fact you work bank holidays weekends and shifts up to 10Pm. Its safe to say if your an arrogant person you will fit in well here. If you want the life sucked out of you then come and work for eBay . if you have got any sense stay away. Seriously it really is this bad.

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eBay Response
8y
Thank you for taking the time to leave us a detailed review. We are sorry to hear of your negative experience, but we will be looking into this matter. Reviews like yours help us grow and move forward as a company. Thank you again for taking the time to voice your concerns.

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