Pros
The health insurance and 401k matching (100% match of up to 25% of your salary with immediate vesting - potentially 50% of your salary value into your 401k every year) was some of the best I've ever seen.
Cons
The cons were very much like any place. Jobs would be filled by people that you may not respect. You think you could do better, but you don't get the job. I went elsewhere and got a better paying job in the same field for which I was rejected at this company. I could complain, but that does happen at other places, right? It's not a business to business company, so your interactions with "clients" aren't quite as professional as they are with b2b companies. eBay sellers can be a little trashy. One angry women calling in told me that I was nothing, dirt, etc., and that she was very important because she made $65,000 / year. At least she was above the 50th percentile, but she certainly showed that the majority of eBayers aren't the brightest clients. There are some good positions in Draper, but for the most part it's just call center type stuff and those who work in good positions would be working amongst the call center people. Be prepared for some zoo-like bathrooms.