Fun work environment, but Japan operates differently than Global and lacks true DEI - Anonymous employee lululemon Employee Review

3.0
4 Feb 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Fun and energetic work environment – Team culture is generally positive, and the job itself can be enjoyable. - Employee perks – Good discounts and benefits related to wellness and an active lifestyle. - Strong brand reputation – Working for a well-known global company can be beneficial for career experience.

Cons

- Hiring diverse candidates without real support – lululemon Japan hires employees from mixed backgrounds but does not provide the necessary structure, support, or inclusive leadership for them to succeed. Employees from non-traditional Japanese backgrounds often struggle with biased evaluations and unclear expectations. - DEI exists in name only – While the company claims to prioritize DEI, there are no real policies in place to address cultural differences or create a truly inclusive work environment. It’s mostly a checkbox exercise rather than an effort to foster genuine diversity. - Managers lack experience leading diverse teams – Many managers have never worked/managed people from different cultural backgrounds and tend to misinterpret differences in work styles as performance issues rather than recognizing them as strengths. - Performance evaluations are biased – Employees who do not fit the traditional Japanese culture mold are often judged more harshly, with cultural clashes framed as personal shortcomings rather than opportunities for growth and inclusion. - Limited career growth – If you come from mixed background, or simply have a different approach to work, it is much harder to advance within the company compared to rest of APAC / North America, where diverse perspectives are valued.

Explore other reviews about lululemon

5.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

my coworkers were amazing and helpful!

Cons

customers were tough to handle at times but i felt supported by my coworkers

3.0
4 May 2026
Recommend
CEO approval
Business outlook

Pros

discounts, perks, benefits, and community events. I love my coworkers that aren’t in management.

Cons

lots of drama. I’ve been bullied and excluded by a handful of people, including managers. very much so the popular scene. tight scheduling. just updated policy. not many people are happy. have to abide by policy and no way around it for scheduling. dramatically less lenient with scheduling and expectations than when I started. very disappointed. seems they care more about the guest experience than the employee experience now.

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