15 Jul 2021
ooma Response
4yWe apologize for your experience and will escalate to the appropriate individual/team. Thanks for the feedback.
Explore other reviews about ooma
5.0
29 Jun 2026
Current employee, less than 1 year
Recommend
CEO approval
Business outlook
Pros
Super friendly and helpful staff... from HR to Operations to Leadership. Good work life balance, Opportunities for remote or hybrid work,
Cons
Benefits are very solid for a smaller company but not world class.
4.0
29 Jun 2026
Anonymous employee
Current employee, more than 3 years
Recommend
CEO approval
Business outlook
Pros
Consistent product strategy, focused teams, leadership is focused on company and employee success, decent internal communication on companywide initiatives or updates, structured/traditional company All Hands meetings, improving stock price, solid product competitive advantages.
Cons
Lots of senior leadership has been with the company for 10-20 years. This can be great for institutional knowledge and consistency but can also create significant blindspots. Modernization of tools, systems and employee expectations can sometimes feel outdated, completely manual or slow. Investment decisions can sometimes feel pennywise but pound foolish. Collaboration between technical and product teams can feel painful.