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      theITSupportCenter

      Engaged employer

      theITSupportCenter reviews

      Support here is different than anywhere else I've worked - in a good way - Certified Tech Advisor theITSupportCenter Employee Review

      5.0
      27 Aug 2021
      Certified tech advisor
      Recommend
      CEO approval
      Business outlook

      Pros

      I've worked tech support for 8+ years and theITSupportCenter is way different. The focus here is 105% on Customer Service - REALLY nice change for me and they reward/recognize the Techs that go the extra mile.

      Cons

      The company pays really well but when things get busy, which they do, they expect you to rise to the occasion - which is fair. Management is understanding if you have personal reasons but they expect you to pull your weight.

      Explore other reviews about theITSupportCenter

      5.0
      1 Jun 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      The team celebrates wins and rallies when days are tough. It’s a genuine community

      Cons

      Remote teammates require extra effort to connect with

      4.0
      3 Jun 2026
      Certified tech advisor
      Recommend
      CEO approval
      Business outlook

      Pros

      People hear are great and always willing to help each other out. It's a whole other level of teamwork

      Cons

      Pay structure is a bit misleading. They pay for active case work and not hourly

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