Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      theITSupportCenter

      Engaged employer

      theITSupportCenter Reviews

      4.7

      93% would recommend to a friend

      (306 total reviews)

      Cameron Cammy Lewis

      96% approve of CEO

      94% positive business outlook

      Ratings by category

      4.8

      Senior management

      4.7

      Culture and values

      4.7

      Work/Life balance

      4.7

      Career opportunities

      4.6

      Diversity and inclusion

      4.6

      Compensation and benefits

      theITSupportCenter has an employee rating of 4.7 out of 5 stars, based on 306 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The theITSupportCenter employee rating is 22% above average for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      306 reviews
      5.0
      11 Feb 2021

      GREAT people, GOOD company, INVOLVED management

      Client account representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Lets be honest, nothing is perfect and theITSupportCenter is far better than most. I've been here almost 3 years and have seen both the tech and sales side of the company so here is the full story. The people that work here are GREAT, I mean really GREAT. From the sales folks that help each other to the techs that support the customers and their co-workers everyone has one goal which is to do a great job and support the company's growth - which is crazy fast. No one is doing facetime or busy work. This place is focused on growth and doing a great job for Customers so they renew year-after-year. And it is working. I'll save my negatives for the next section.

      Cons

      As I said, no company is perfect at least after 10 years of business. Especially in the IT space. So theITSupportCenter isn't perfect and management is hyper involved - that is clear. I started in tech and can tell you the processes they built are incredible but you need to be committed to make them work for you. In Marketing & Sales they know their stuff but you need to follow their lead and that isn't for everyone. Whatever they promise to clients they deliver but you will be asked to always go the extra mile to deliver on these promises.

      5.0
      27 Aug 2021

      Support here is different than anywhere else I've worked - in a good way

      Certified tech advisor
      Recommend
      CEO approval
      Business outlook

      Pros

      I've worked tech support for 8+ years and theITSupportCenter is way different. The focus here is 105% on Customer Service - REALLY nice change for me and they reward/recognize the Techs that go the extra mile.

      Cons

      The company pays really well but when things get busy, which they do, they expect you to rise to the occasion - which is fair. Management is understanding if you have personal reasons but they expect you to pull your weight.

      Viewing 1 - 3 of 306 Reviews
      Related searches: theITSupportCenter jobs | theITSupportCenter salaries | theITSupportCenter benefits | theITSupportCenter interviews
      ReviewstheITSupportCenter reviews

      Glassdoor has 318 theITSupportCenter reviews submitted anonymously by theITSupportCenter employees. Read employee reviews and ratings on Glassdoor to decide if theITSupportCenter is right for you.