Eventbrite WAS a great place to work. There was a real buzz and people were collaborating across the business towards achieving a common goal - which was making Eventbrite a great success. It was also an environment where management/leadership were supportive and it felt like we were all in it together.
However things changed...
Understandably when a company grows it needs to get more streamlined processes, systems and become accountable - it is debatable if this has happened at Eventbrite - what is becoming clear though is that the culture has taken a dive.
Leadership appears to have taken an 'us and them' approach - lots of 'have you got a minute mate, let's grab a room/go for a walk' type chats. Minimal communication. Lots of people leaving quite quickly and quite uncertain what the long game is.
Leadership seems to neglect that employees emotionally invest in a company and work hard to make it a success. To have a leader say 'tough, there are worse places to work' when raising concerns is incredibly demotivating.
A lack of trust has also crept in, management have spoken negatively about absent employees in open spaces as well as making inappropriate comments about employees personal lives. Management has also been vocal about their political views - which is fine - however the ways and means that this has been done has left quite a few feeling uncomfortable.
Inconsistent career progression
It seems that HR are quick to respond to Glassdoor reviews however the reality is that HR on the whole were unresponsive and seemed to be more focussed on the US.