Reviews by job title

12 reviews
5.0
23 Jan 2025

Enjoyable place to work!

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Express Solicitors offers a supportive environment for staff and highly encourages development and progression through in house Professional Support and External training. Plenty of opportunity to increase skill base and customer service skills. My own personal experiences with Management across all levels have been nothing but positive. Everyone is very approachable and happy to offer guidance. The team are friendly and supportive of one another. Additional benefits include active social calendar both within Departments and companywide, Equality Diversity and Inclusion Committee, Peer Mentoring Scheme, gym on site, close to local public transport links.

Cons

Parking is a bit of an issue, but as is the case across plenty of large businesses. There is parking local to the building a short walk away.

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Express Solicitors Response
1y
Thank you so much for the 5-star review. We are pleased to hear you enjoy working with the business. Parking for any business is a struggle, but we agree with you that there are many alternative options available other than our busy car park that are very close and convenient for our colleagues to use.
4.0
24 Aug 2025

Express

Recommend
CEO approval
Business outlook

Pros

Big company, good for progression.

Cons

Terrible parking situation. Mediocre pay. Long hours. Very target heavy.

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Express Solicitors Response
9mo
Thank you for your review and the 4* rating. We are very proud of the progression offered at Express Solicitors. With over 80 Trainees, this proves that development from within works with a thriving Top 100 Law Firm. We appreciate that our hours are slightly longer than a traditional 9-5 schedule (8:30 am – 5:30 pm, Monday through Thursday and 5 pm on Fridays), but this is to help our clients contact us. We are Lawyers helping injured people. We have over 100 parking spaces on site for our colleagues, and there is also the bus stop outside the office. No employer can offer all its staff parking unfortunately and we are no different. We have also salary sacrifice EV and Bikes and dedicated spots for those in keeping with our green travel policy. Our salaries are reviewed annually and have increased every year in line with our growth. As you grow in your career, your salary increases. This is linked to targets, which are set on the cases and great work sources from direct to market advertising. All the ingredients are there for a successful career.
2.0
29 Aug 2025

Management made me miserable

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Some nice and friendly people work there who are always happy to have a chat and help you if they can. There are some good learning opportunities for someone at the beginning of their career. Onsite gym - not the biggest but has everything you need Great Equality and Diversity network

Cons

After three months at Express Solicitors, I was already dreading the commute to work. Not because of the workload or upcoming deadlines, but because I found the environment toxic and isolating. My manager regularly belittled me and made me feel stupid for asking questions. If you’re not one of their favourites, expect to feel excluded and unsupported. I often spoke more with other departments than my own team. I would also hear my manager talk about other team members behind their back so I can only imagine what they were saying about me. The office isn't as bad as other reviews make it out to be. You can tell the company have invested a lot of money into it and it is fit for purpose, but the parking situation is poor. You need to arrive by 7:30am at the latest to get a space. Pay isn't great, and management’s lack of trust and empathy made an already demanding job even harder. I started applying elsewhere within months as I was unable to see a future in such a negative culture.

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Express Solicitors Response
9mo
Thank you for your feedback. We have reviewed this in full and would like to set the record straight. We are pleased that you enjoyed working with your colleagues. Express is a firm that has always prided itself on teamwork and a good working culture of togetherness. As well as the benefits and our award-winning Training Programme. We Pride ourselves on our Culture and togetherness that has been integrated into the firm, especially as a Successful top 100 Law Firm. Managers are given coaching and training on how to maximise staff performance, and we maintain an open-door policy for support. There is no favouritism. The Salary provided to Litigation Assistants is incrementally competitive and above most firms in the Manchester area, alongside being given 5 weeks of bespoke training before joining a department, unlike any other firm. In regard to parking, yes, there are limited 100 or so spaces for colleagues to park in. However, compared to City Centre firms (where there is none and if any is very expensive), we have free parking and good alternative parking around the office available to use.
1.0
14 May 2024
Recommend
CEO approval
Business outlook

Pros

For all those interviewees researching their new potential employer it looks like Express Solicitors have forgotten to add in a new benefit on their job adverts! Now as well as free fruit you also will HAVE TO GET YOUR STEPS IN! because the geniuses over in the management department bought an office space with too few parking spots and then decided to stringently enforce back to work resulting in half the staff parking in the local industrial estate (10 mins walk after your commute!) and getting parking tickets. Or alternatively, you could come in 30-60 minutes early and work for them for free just to get a parking spot. 👍 Not only that, they've only recently gone and removed 10 parking spots for charging electric cars so even less space on the lot for those who can't afford an electric (99% of staff)! They have recently included a gym which is good quality and can't be ignored.

Cons

Not a competitive pay. You work 830-530 (mon - thur) and 830-5 on friday which is 4.5 extra hours per week meaning around 234 hours over a year which is ~33 working days (based on 9-5 work day) so you essentially are paid what they will say is a competitive rate for an extra months work whereas other pi firms work hours are 9-5 and often allow flexi time or more wfh days.

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Express Solicitors Response
2y
Thank you for your review. We have done everything we can to increase the number of parking spaces and even in our former offices, we did not have enough parking for all staff – not many employers do, unfortunately. We do have excellent bus links and one outside the office; we are close to Benchill tram station - also, we offer the ride2work scheme and great showers, and a drying rack for wet clothes. We do have a 39.5 hour working week and this is clear in all job specs, contracts and yet many of our staff are on varied hours for a variety of reasons, the picture painted here is not fair or accurate. We work hard to be competitive as a Top 100 Law Firm. In April 2024, we significantly invested with increased pay spines, and we continue to invest heavily in training and investment for our people. We are glad you liked the new gym! It is only right to confirm that yes, we do want the 50% office and 50% home working – that is carefully considered and here to stay, we see huge benefits in this blended approach.
5.0
8 Apr 2019

Litigation Assistant

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Excellent opportunities for progression and a solid training programme. The team are very friendly, down to earth people that will always provide me with assistance and advice should I require it. The caseload is manageable and the work is interesting.

Cons

I have experienced some parking issues as the staff car park is not very big. However, there are many nearby residential roads just a short walk from work.

5.0
26 Jan 2024

Great training

Recommend
CEO approval
Business outlook

Pros

Great training and progression, good supervision, disability friendly

Cons

Parking is the only issue so far

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Express Solicitors Response
2y
Thank you for taking your time to leave us such great comments, we really appreciate it. Parking is not guaranteed but we are trying our best to maximize spaces available and signposting other options including local parking, public transport options and showers for staff who wish to cycle or run to work. The 3-2 available for most staff members means there is half the demand at any one time.
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