FSA Reviews
Updated 26 May 2023

Found 215 of over 244 reviews
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- Lowest Rating
"Work life balance; flexibility; benefits" (in 14 reviews)
"Great benefits, good work/life balance, flexible" (in 10 reviews)
"Can't negotiate pay and no room for growth once at Records Examiner level unless you get a paralegal's certificate" (in 16 reviews)
"No room for promotion or movement" (in 16 reviews)
What are your colleagues talking about?
- Former Employee★★★★★
Pros
Great people to work with.
Cons
Training came from multiple people who all did things differently and it became confusing.
- Current Employee, more than 1 year★★★★★
Good company to work with
22 May 2023 - Paralegal in Washington, DCRecommendCEO ApprovalBusiness OutlookPros
Providing a good benefit package. Responding on request's employees.
Cons
Should provide more timelines for new positions process, and should have more details in contract's work setting with new contract.
- Former Employee★★★★★
Pros
Training programs were clear, Good colleagues
Cons
Opaque system for assessing staff
- Current Employee, more than 1 year★★★★★
Pros
Ability to learn and develop in a good environment
Cons
Growth opportunities to gain more
- Former Employee, more than 3 years★★★★★
Decent pay
11 May 2023 - Records Examiner/Analyst in Washington, DCRecommendCEO ApprovalBusiness OutlookPros
Decent pay for the work
Cons
No bonuses, not that much pto, no advancements in pay or title
- Current Employee★★★★★
Pros
Jobs all over US, good and interesting work
Cons
Pay, raises, telework, leadership, turnover.
Continue reading - Former Employee★★★★★
Pros
Love it, cool job to have
Cons
There is no PTO and you have to make up the days
Thank you for the high rating in overall satisfaction! We are always thrilled to hear when employees enjoy working with FSA. Regarding PTO, paid time off is typically no less than 28 days, with the majority of recently hired employees receiving a minimum of 7 sick days, 10 vacation days, and 11 holidays (this is prorated for part-time employees). If you have any specific questions regarding PTO or any suggestion on how we can improve, please reach out to qc@fsafederal.com.
- Former Employee, more than 1 year★★★★★
FSA does not prioritize its workforce
20 Feb 2023 - Anonymous EmployeeRecommendCEO ApprovalBusiness OutlookPros
The pro is that the pay was pretty good in the beginning and we had reasonable cost of living wages. (That was before inflation hikes though)
Cons
The cons depend on what office you are working at. I experienced little to no support most of my time working for FSA. FSA is honestly glorified HR that does very little in helping your day to day job and your career as a whole.
FSA Response
Knowledge Manager
Thank you for your review. We are glad to see you rated your compensation and benefits as satisfactory. Keeping up with inflation can be challenging for everyone, but whenever it is possible for us to increase pay rates for employees, we do. We also offer a comprehensive benefits package that provides a variety of coverage options to best fit individual needs. However, we are concerned to hear that you felt FSA didn't provide you enough support while working with us. We would like to know more about your specific situation; please email us at qc@fsafederal.com to get the conversation started.
- Current Employee★★★★★
Pros
Excellent team to work with.
Cons
Can't really think of any now
FSA Response
Knowledge Manager
Thank you for the great review!
- Current Employee, more than 5 years★★★★★
Experience depends on location
13 Mar 2023 - Records Examiner/Analyst in Washington, DCRecommendCEO ApprovalBusiness OutlookPros
Decent health insurance and 401 k programs
Cons
Low pay and some work sites are hostile to contractors. Little opportunity for advancement.
FSA Response
Knowledge Manager
Thank you for your review. We appreciate you calling out our health insurance and 401k programs as positive aspects of your employment with FSA. As a government contractor, advancement can be difficult; however, FSA provides employees with opportunities to improve skills and increase knowledge by providing various training opportunities and encourages employees to apply for higher level positions when appropriate. As an employer, we work to establish polices and communication channels to support our employees and help create a positive work environment. We encourage you to reach out to your FSA Senior Manager to discuss your experience.
FSA Reviews FAQs
FSA has an overall rating of 3.4 out of 5, based on over 244 reviews left anonymously by employees. 46% of employees would recommend working at FSA to a friend and 70% have a positive outlook for the business. This rating has improved by 5% over the last 12 months.
46% of FSA employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated FSA 3.2 out of 5 for work life balance, 2.8 for culture and values and 2.6 for career opportunities.
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