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Findhelp Information Services

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Findhelp Information Services Reviews

3.9

69% would recommend to a friend

(12 total reviews)

92% positive business outlook

Reviews by job title

12 reviews
3.0
27 Aug 2022

Company culture

Recommend
CEO approval
Business outlook

Pros

Findhelp is a semi-government company. They are funded by the company to support 211 services across Canada. The people are friendly.

Cons

Not much room to grow. The work is repetitive.

5.0
28 Jan 2026
Recommend
CEO approval
Business outlook

Pros

The navigation team is very diverse, welcoming and supportive, you always have help along the way. I feel comfortable here, if you have a passion for the work you will do well here! It’s hybrid so some days in office then some from home and we are unionized which is great. Sometimes the calls can get heavy and it gets busy but you have opportunities to take a breather.

Cons

Heavy mental health calls, shift work if you are not used to it, difficult callers. I think the hardest part is training and probation period, it’s a lot of information to take in so it’s important to reach out for support.

Viewing 1 - 3 of 12 Reviews

Glassdoor has 12 Findhelp Information Services reviews submitted anonymously by Findhelp Information Services employees. Read employee reviews and ratings on Glassdoor to decide if Findhelp Information Services is right for you.