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Fiserv

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Fiserv

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Fiserv Reviews

Updated 19 Mar 2023

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Found 1,679 of over 8K reviews
3.6
67% Recommend to a Friend
Fiserv Chairman, President and Chief Executive Officer Frank Bisignano
71% Approve of CEO

Found 4,594 of over 8K reviews

3.6
67%
Recommend to a Friend
71%
Approve of CEO
Fiserv Chairman, President and Chief Executive Officer Frank Bisignano
Frank Bisignano
564 Ratings
Pros
  • "Work life balance can be maintained well(in 702 reviews)

  • "Work From Home policies are good as compared to others(in 223 reviews)

  • Cons
  • "Not flexible with work from home(in 76 reviews)

  • "After acquiring of First Data the culture has changed a little bit(in 197 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 4.0
      Current Employee, more than 3 years
      Featured Review

      Good company relaxing and safe environment

      19 Jan 2023 - Telecommunications Engineer in Noida
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good amount of benefits and satisfactory work environment

      Cons

      Less technical growth in company

      Be the first to find this review helpful
    2. 5.0
      Current Employee

      good

      19 Mar 2023 - Technology Analyst in Pune
      Recommend
      CEO Approval
      Business Outlook

      Pros

      good work culture and people

      Cons

      none none none none none

      Be the first to find this review helpful
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    4. 1.0
      Current Employee, more than 3 years

      BPO vs. Fin tech vs. Compliance vs. Risk

      14 Feb 2023 - Senior Director in Noida
      Recommend
      CEO Approval
      Business Outlook

      Pros

      It is hard to believe that how a Fintech can convert into a BPO wherein the entire focus is on administrative activities vs innovative inventions Before you join, pls note this is a BPO and not Fintech company specifically Fiserv - India (FGS)

      Cons

      Micro Manage like third party Sapience Micro manage to check your breathing/breaks and office time You need to be in office for 5 days as BPO is there but no clarity BPO like focus on administrative activities rather focusing on innovation Highly partial management tilted towards BPO rather IT side of it Target people who disagree Fear of retaliation at all levels If someone resigns, no backfill, existing people to manage all old vs new work but approvals are always there for BPO Single mother treatment to BPO and Step mother treatment to rest If you want to be paid best in Industry from BPO point of view pls join here else u will regret No focus on Risk and compliance vs focus only on BPO delivery

      Continue reading
      2 people found this review helpful
    5. 1.0
      Former Employee, more than 3 years

      Toxic company. Please Don't join

      13 Jan 2023 -  in Chennai
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Salary will be provided on time

      Cons

      1) Sapiens Monitoring tool to track employees. Minimum 8 hours should be logged in Sapiens. This tool doesn't add time if you are thinking of any solution or reading documents or in meetings. So you need to work 10 to bring atleast 7 hours. 2) Worst health insurance policy. 3) Hike will be maximum 5% 4) Firing due to top management change is the worst reason ever. 5) After merge First Data employees created a toxic environment in Fiserv 6) Most toxic company for employee with zero benefits. 7) Managers track your sapiens and hybrid wfh and keep nagging you. 8) India Leadership only cares of profit and money and doesn't care about employee wellness. So come to office even if you are sick. 9) Fired employees are not replaced and their work is dumped on us 10) Chennai office has the worst cafeteria. Always shortage of tea/coffee or even drinking water. 11) Forget onsite opportunity. 12) Events are conducted to please the Leadership and not for employees. 13) New technologies are non-existent. 14) Giving low quality laptop and headphones to work with. 15) Family members company. Employees are cleared in interviews if your relatives or spouse work here. Talented candidates are falsely rejected. 16) Old mindset people who still thinks cross gender communication is a sin

      Continue reading
      8 people found this review helpful
    6. 4.0
      Current Employee, more than 1 year

      Good projects, lot of things to learn

      15 Mar 2023 - Professional Development in Pune
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good hike Good project U have to give good performance Onsite opportunity

      Cons

      Work from office No extra allowance Policies are not employee friendly

      Continue reading
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    7. 4.0
      Former Employee, more than 1 year

      Good company

      15 Mar 2023 - Tech Lead in Noida
      Recommend
      CEO Approval
      Business Outlook

      Pros

      good comapy to work ...good package and overall complete package

      Cons

      nothing as such..Its just that comep payment product they need to revamp as ter were developed in old technologies.

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    8. 1.0
      Current Employee, more than 1 year

      No hike, no work life balance

      16 Mar 2023 - Tech Lead in Pune
      Recommend
      CEO Approval
      Business Outlook

      Pros

      This year i don't see any pros

      Cons

      They make you to wfo at gun point. No hike, no promotion Poor management 5 day working No WFH policy They expect to work mor than 9 hours

      Continue reading
      2 people found this review helpful
    9. 4.0
      Current Employee

      Good

      15 Mar 2023 - Professional-Quality Assurance in Gurgaon, Haryana
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good Flexible Work life balance

      Cons

      No new learning Micromanagement Monotonous

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    10. 1.0
      Former Employee

      Review

      18 Mar 2023 - Associate in Noida
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Office food, office location nothing else

      Cons

      Less project and more office politics . Insurance team has lot of fVouritism.

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    11. 3.0
      Former Employee

      Was a good company

      8 Mar 2023 - Security Engineer in Noida
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good pay. Not much work pressure.

      Cons

      Senior management after the merger with First data destroyed the work culture.

      3 people found this review helpful
    Viewing 1 - 10 of 4,594 Reviews
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    Fiserv Reviews FAQs

    Fiserv has an overall rating of 3.6 out of 5, based on over 8,101 reviews left anonymously by employees. 67% of employees would recommend working at Fiserv to a friend and 66% have a positive outlook for the business. This rating has decreased by -2% over the last 12 months.

    According to anonymously submitted Glassdoor reviews, Fiserv employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Fiserv. This rating has decreased by -1% over the last 12 months.

    67% of Fiserv employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Fiserv 3.6 out of 5 for work life balance, 3.6 for culture and values and 3.3 for career opportunities.