Fulton Bank Reviews

Updated 11 Jun 2021

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3.2
63%
Recommend to a Friend
64%
Approve of CEO
Fulton Bank Chairman & CEO Craig A. Roda  (no image)
Craig A. Roda
39 Ratings
Pros
  • "Work like balance and good benefits(in 7 reviews)

  • "Company offers a good work/life balance(in 4 reviews)

  • Cons
  • "Upper management makes with little thought of customer and staff impact(in 6 reviews)

  • "Low pay, not transparent, job requirements and promotion offers vary By employees(in 3 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 3.0
      Current Employee, more than 3 years

      Great Culture & Staff//Technology Behind the Curve and Little Room for Growth in Retail

      11 Jun 2021 - Financial Center Manager II 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great Pay (increases every year with bonuses) Ample PTO Fun Company Culture Encouragement from Upper Management

      Cons

      Technology is a decade behind other financial institutions Branch staff has very little "power" and relies on back office for menial tasks Not as customer centric as they make themselves out to be Clear goals with no clear path of obtaining those goals Little room for advancement in retail as 20+ FCM all report to 1 CSM

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    2. 1.0
      Former Employee, more than 10 years

      No longer an acceptable place to work at

      1 May 2021 - Financial Center Manager II in Lancaster, PA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The seasoned people at Fulton, at least those who still remain, are great. Benefits, including PTO, 401K and healthcare benefits are very good. Pay was very good once you hit sales results a few years in a row.

      Cons

      After having spent over a decade in the retail division of Fulton I have seen the bank go from caring about the employees, the community and doing the right thing to focusing exclusively on sales. Under it's "branch optimization" process, the bank decided to cross train it's branch staffs, get rid of key positions, and force customers to use more of it's digital solutions. For over 140 years Fulton prided itself on its customer service, but in 2020 it decided to systematically get rid of it's best employees, stretch it's remaining staff to the limit, all with technology and digital solutions form the 1990s. Needless to say there's no work-life balance, and the stress to sell anything and everything to anyone makes all the Pros pretty much useless. The culture was also terrible, where senior members often use their own culture concepts to get branch staff to do things they don't want to do. You would hear things like "be more curious" when reporting that the staffing levels were unsustainable.

      3 people found this review helpful
    3. 1.0
      Current Employee

      Will never work for again

      9 Jun 2021 - Sales and Service Specialist in Middleburg, PA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good pay and co workers

      Cons

      Upper management does not follow through with requests. Managers take advantage of employees and their flexibility. I. E. Saying they can’t commit to working Saturdays because they have too much personal things going on

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    4. 4.0
      Current Employee, more than 1 year

      Great place to work

      21 May 2021 - Compliance Analyst 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great people to work with.

      Cons

      No cons t this time

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    5. 3.0
      Former Employee, more than 5 years

      Great Environment But Lacking Support in Crucial Areas

      28 May 2021 - Universal Banker in Columbia, MD
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Nice benefits, good family feel.

      Cons

      Training is provided but it was shallow at best. Management failed to continue the training piece over and over again. Expectations were made clear, but the path to attaining the goals was anything but clear.

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    6. 5.0
      Former Employee

      Great company to work for

      14 May 2021 - Vice President Financial Center Manager II in Lehigh Valley, PA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Opportunity for advancement exists from within the organization.

      Cons

      Stress and work life balance sometimes a challenge

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    7. 4.0
      Current Employee, more than 3 years

      very happy with the company overall

      4 May 2021 - Teller in National Park, NJ
      Recommend
      CEO Approval
      Business Outlook

      Pros

      very employee orientated, lots of opportunity, good place to work. good benefits and pay.

      Cons

      I dont see many cons working here. they try to cater to as many of your needs as possible

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    8. 3.0
      Current Employee

      Gets you in the door but hard to stick around

      19 May 2021 - Universal Banker in Ellicott City, MD
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Upon being hired the company is great. The culture of the company is also good. They actually do take pride in diversity within their branches. Christmas bonus every year

      Cons

      Internal technology is lacking, have to call another department to look at simple things. Branches aren’t staffed appropriately for people to take vacations or time off.

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    9. 2.0
      Former Employee, more than 3 years

      Collections

      25 May 2021 - Special Assets 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      ‘Free’ parking downtown, that’s about it.

      Cons

      Pay is abysmal for the industry, sub 8000 the average pay.

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    10. 5.0
      Former Employee

      Great Company

      19 Apr 2021 - Bank Teller 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great company and friendly environment

      Cons

      none really I loved really here

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