Does Goldsmiths pay their employees well?

According to anonymously submitted Glassdoor reviews, Goldsmiths employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Goldsmiths. This rating has decreased by 11% over the last 12 months.

How satisfied are employees working at Goldsmiths?

59% of Goldsmiths employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Goldsmiths 2.9 out of 5 for work life balance, 3.0 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Goldsmiths?

Sales Consultant (24) , Sales Associate (10) , Sales Assistant (5) , Manager (4) , Assistant Manager (3) , Store Manager (3) , Administrator (2) , Associate Lecturer (2) , Lecturer (2) , Sales Advisor (2) , Sales Representative (2) , Supervisor (2)

What are the pros of working at Goldsmiths according to real employee reviews?

"A lovely team to work with." ((in 5 reviews)); "Excellent dynamic working environment , everyday new challenges and ways to manage workload" ((in 5 reviews)); "Good training and friendly staff" ((in 4 reviews)); "Supportive and friendly colleagues." ((in 4 reviews)); "friendly people." ((in 4 reviews))

What are the cons of working at Goldsmiths according to real employee reviews?

"The worst thing about working there was the culture of fear and too many managers on your back, criticisng you for everything like it was the army, not a jewellers." ((in 5 reviews)); "Commission is awful." ((in 5 reviews)); "Long hours" ((in 3 reviews)); "6 5 days a week and even after the 6pm mark is over they like to keep you there an extra hour unpaid, so there is no work/life balance at all." ((in 3 reviews)); "time off is hard to get" ((in 3 reviews))

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Goldsmiths

Part of The Watches of Switzerland Group

Goldsmiths Reviews

3.2

59% would recommend to a friend

(111 total reviews)

Brian Duffy

55% approve of CEO

40% positive business outlook

Ratings by category

3.6

Diversity and inclusion

3.1

Career opportunities

3.0

Culture and values

3.0

Compensation and benefits

2.9

Work/Life balance

2.8

Senior management

Goldsmiths has an employee rating of 3.2 out of 5 stars, based on 111 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Goldsmiths employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

111 reviews

5.0

17 Jan 2022

Nice

Sales representative

Recommend

CEO approval

Business outlook

Pros

Nice to be work all is well

Cons

No cons to be disscusion

3.0

13 Feb 2019

Ups and downs

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Great Internal development programmes. Sales to management development. Good incentives from brands.

Cons

Felt very unsafe on the shop floor, due to value of goods. Felt you had no support from senior management and constant pressure and accountability. Lots of favouritism.

2.0

1 Nov 2017

The worst management I have ever experienced

Sales consultant

Recommend

CEO approval

Business outlook

Pros

There isn't many pros to talk about if I'm honest. The only ones I can think of are the feelings you get after seeing a happy couple newly engaged, or the smile on peoples faces when they purchase their wedding rings. Or a customer had been saving for their favourite watch, and they can finally afford to buy the £2000+ item!

Cons

The management was terrible. I was constantly singled out, bullied, harassed. I had no choice but to move on. If I had a problem and I tried to report it, nothing would ever get done. It has been by far the worst company I have ever worked for, and I have worked in mcdonalds. I requested to be trained into becoming a member of management and I just got laughed at, there was no help or training provided either. - I will rate career opportunities as a 3 star because there are many, but they just don't want to train you. The senior management never done anything when my concerns were raised, I had my 4 weeks notice period to work and I requested to be transferred to another store as the bullying got worse, but nothing had been done about this. I ended up quitting a week before my notice period ended because I was put down on medical for stress. They expect you to do 9-6 5 days a week and even after the 6pm mark is over they like to keep you there an extra hour unpaid, so there is no work/life balance at all.

Viewing 1 - 3 of 111 Reviews