HHS Reviews

I'm sorry to hear that you felt that the communication from your leadership team wasn't sufficient. I believe you were involved in a situation where we were awaiting more information from a partner facility, and it, unfortunately, took much longer than expected to be sorted out. I understand that those situations can be frustrating, and I'm sorry that you felt like you were out of the loop. I have shared your feedback with our regional leadership team so that we can be sure to approach similar situations with more direct communication for all those involved. I am glad to hear that you benefited from the training program with HHS, and I wish you the best of luck as you progress in your career. Thanks,Bobby Floyd, CEO, Healthcare Division

I’m glad to hear that you enjoyed your experience working with HHS. We greatly value and appreciate our front line team members, and I’m glad to hear that you felt respected and that you had a good working relationship with your manager. Thank you for your many years of hard work. Bobby Floyd, CEO, Healthcare Division

It’s great to hear that you enjoy working with HHS so much. I’m glad that you feel that you have a positive working relationship with your leadership team and that you’ve been able to find a good level of work-life balance. Like you said, HHS does work hard to create an environment where team members and managers can grow their career with the company, and many of our top leaders started as hourly employees or assistant directors. We do work hard to improve our policies and benefits based on employee feedback, and in recent years we have seen our insurance premiums go down while benefits have gone up. Thanks again for all of your hard work and dedication. Bobby Floyd, CEO, Healthcare Division

It’s disappointing to hear that you felt that you were treated so poorly. I think you have posted a previous review that I responded to already, so I won’t reiterate what was previously communicated, but I would encourage you to contact me directly at BobbyF@hhs1.com Our front line team members are our most valuable asset and it’s important that you feel respected and appreciated. We have had some staffing shortages at your account recently and I understand that that can create added stress for the team. We are actively working to resolve this issue and should be back to full staffing very soon. Bobby Floyd, CEO, Healthcare Division

It’s disappointing to hear that you have such a poor opinion of HHS. I’m sorry to hear that you don’t feel that our open door policy is sufficient, however I can promise you that we truly do take seriously all of the concerns that we receive and are committed to accurately investigating all claims. I’d like to know how this system failed you specifically if you’re willing to share; please contact me directly at bobbyf@hhs1.com to share more insight into what you experienced and I will personally look into your concerns. Regarding insurance, I have spoken with our benefits department and learned that we have PPO coverage in your area with FirstHealth, so we should not have an issue with you having coverage. We have many different plans available, including Teledoc to avoid non-emergent visits to the ER, which can be expensive depending on the plan you elect. We have made a number of changes to our benefits package in recent years and continue to evaluate our programs to ensure they remain competitive and beneficial for our teams, and our goal is to continue making improvements. Regarding pay, our wages are in line with local market averages for your area, however, we are also currently working with our hospital partner to increase wages. I’m sorry that things didn’t work out with HHS and I appreciate you sharing your feedback. Thanks, Bobby Floyd, CEO, Healthcare Division