Havertys Reviews

Micromanaging grind with pay cuts every year! They want you to get EVERY customers phone number and email or your job is threatened. They value employees that send mass annoying emails over ones that actually sell. Every year they adjust the pay plan so you make less money for more work. You will work EVERY weekend, holiday and most nights. You will wait for hours in between customers due to loading the floor. But don't worry this time is useful for your manager to harass you for not getting an email address from the 89 year old woman that came in looking for a pink lamp. While your family and friends are enjoying a BBQ you will be working Memorial Day and being harassed for not getting enough customer emails even though you are outselling everyone. The following weekend you will miss your sons 8th birthday party and your daughters soccer game to wait 5 hours for a chance to talk to a customer who later buys based on your recommendation and email you sent them. Too bad they buy online and the company pays you zero commission even though they followed the link you were forced by management to provide in your email.

Too many cooks in the kitchen: I had to answer to three people in my department, plus requests from other departments, and everything was "priority". I only had one boss and nothing was filtered through that person. Management seemed out of touch with the morale of the department TERRIBLE communication between departments Most of upper management has been there 25+ years and not open to change/new ideas (although that wasn't the case in my department) Everything is reviewed by paper. Understandable for print, but not web. Not only is it wasteful but it's hard to meet deadlines when you're having to chase down stuff from people in other departments b/c they're out or not paying attention.