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      HotDoc

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      HotDoc Reviews

      4.5

      90% would recommend to a friend

      (54 total reviews)
      avatar

      Ben Hurst

      100% approve of CEO

      77% positive business outlook

      Ratings by category

      4.6

      Culture and values

      4.6

      Work/Life balance

      4.5

      Diversity and inclusion

      4.4

      Senior management

      4.3

      Compensation and benefits

      4.1

      Career opportunities

      HotDoc has an employee rating of 4.5 out of 5 stars, based on 54 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The HotDoc employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      54 reviews
      2.0
      21 Mar 2023

      Strange Ritual In Onboarding

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      HotDoc creates an impactful product that makes getting access to a GP easier.

      Cons

      There was a really weird ritual where the new hires were brought into a room and asked questions by tenured employees. Initially, I thought this was some harmless fun, we got asked a few ice-breaker questions and then were asked "what song would you pick in karaoke". I don't really karaoke and said the first song that came to my head, the response was booing from everyone in the room. This felt really embarrassing, I froze and was surprised that this was thought to be a suitable response to someone who has just started. I can sense the intention was to break down barriers with 'harmless ribbing and banter' but that was not the impact it had on me.

      avatar
      HotDoc Response
      3y
      Hi there. Thanks for the feedback. Would you be open for a chat about this? It would be really helpful. If you can email is cb@hotdoc.com.au, then let's organise a call.
      1.0
      4 Mar 2020

      Average at best

      Sdr
      Recommend
      CEO approval
      Business outlook

      Pros

      Great potential through providing a health service.

      Cons

      Terrible ability to reply. Communication ability, particularly with newcomers, they could not have failed more.

      5.0
      13 Jan 2021

      Good people, good ethics, getting things done

      Software developer
      Recommend
      CEO approval
      Business outlook

      Pros

      We have an ever changing set of challenges to face in our mission to enable the best healthcare experience for our users. This last 12 months has been *intense*. Almost daily requirements to update our system to enable clinic's to comply with the various federal and state guidance on COVID-19. We've also built stronger relationships with the clinic's who use our products. Many people having been doing it tough and it's been an honour to be able to make things just a bit easier people. Given the rapid pace of change, we continue to have a lot of interesting challenges to solve and high degree of autonomy and input into how we solved these things. The company has made an enormous effort to keep the whole company connected whilst in lockdown. Lots of well organised online social events and weekly all hands sessions with our senior leaders keeping us up to date on what was happening. Our tech stack is excellent with big focus on continuous delivery, testing and infrastructure (deploying 10 times a day is not unusual!).

      Cons

      We've faced some challenges in the last year around cohesion because of the switch to fully remote working, but great efforts have been made to minimize the impact of that.

      Viewing 1 - 3 of 54 Reviews
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      Glassdoor has 57 HotDoc reviews submitted anonymously by HotDoc employees. Read employee reviews and ratings on Glassdoor to decide if HotDoc is right for you.