HqO Reviews

1.8

16% would recommend to a friend

(104 total reviews)
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Chase Garbarino

19% approve of CEO

16% positive business outlook

HqO has an employee rating of 1.8 out of 5 stars, based on 104 company reviews on Glassdoor which indicates that most employees have a poor working experience there. The HqO employee rating is 52% below average for employers within the Real estate industry (3.8 stars).

Reviews by job title

104 reviews
1.0
14 Oct 2022

Where to begin...

Recommend
CEO approval
Business outlook

Pros

I made some great friends working here, and learned the most about what bad management really looks like.

Cons

-this company is exclusively built around data and sales, if you're not helping sell the product, you are not worth anyone's time. (and you will be told that) -management is super manipulative, and they call it "helpful advice" -turnover is HIGH, and its not because startup culture isn't for everyone, its the fact you don't feel like a human being at the end of the day. You will be overworked, and underpaid, and told that's your value -company values are a complete joke as C-suite team tells you how to operate, and does the exact opposite -bully culture is real here, and so are favorites In my time at this company, I found out what true depression was, and a lot of it stemmed from the treatment I was given by several managers who said to me they cared about my well-being. Since my departure I spoke with many former colleagues in various departments here who had very similar experiences. It wasn't about company growing pains, it was their direct lack of knowing how to manage anything.

1.0
25 May 2024
Recommend
CEO approval
Business outlook

Pros

There are no pros. Not anymore. All of the good people left or were wrongfully fired because this company is a MESS.

Cons

Everything under the sun is problematic. I wish Glassdoor allowed zero-star reviews. The management is terrible, toxic, and completely incompetent. They hire for positions they think they need, only to fire those people a few months later without any remorse when they realize the role was unnecessary. Top performers are fired because an executive personally dislikes them, while promotions are given annually to those favored by management. It’s a popularity contest, a frat-like boys' club. If you’re not in the inner circle, your job isn’t secure. As for the product itself? It’s awful. No one uses it, not even the executives, which is likely why sales have been minimal for years. Most of their "deals" in that time have been informal agreements between the co-founders and their personal contacts. Their strategy? It's probably changed three times this week. Here’s their process: 1. Develop a strategy requiring a complete company realignment and overhaul. 2. Try the strategy for a brief moment. 3. Abandon it and come up with something new. 4. Fire people due to the lack of immediate results. 5. Do anything but take responsibility. I could continue, but I hope anyone reading this gets the point. If you’re not in the C-suite (and sometimes even if you are) or a close friend of those who are, your job is at risk. Performance doesn’t matter. So, avoid working for this failing company.

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HqO Response
1y
Honestly I LOL'd at this one when I saw "Indentured Servant" in the description of what this person did at HqO. To the Glassdoor team, honestly this site would be so much better if it were more humor based so kudos to you. But seriously, we are an at-will employer. Kind of insulting to people who are actual indentured servants... but I digress. To the author - I'm sorry you had a rough run, but from your response of indentured servitude my advice would be to take ownership of your life. I believe you will find happiness in the strength of owning your outcomes. Best of luck out there. Chase, co-founder + CEO
1.0
31 May 2023
Recommend
CEO approval
Business outlook

Pros

Honestly, in my almost three years at HqO, the only things that made the place worthwhile were my direct teammates. Not leadership. Not the poor excuse for "culture" they claim to have. Not the compensation (or lack thereof, rather). Just the people. The majority of those employees are incredibly talented, good natured, and hardworking individuals. Unfortunately, this has also made them easier to take advantage of.

Cons

Everything else, and I'm not even exaggerating. Leadership in general is a disaster; not only is it a huge boy's club, but they know exactly how to bait and switch their employees. They will promise you compensation and care, only to turn around on your last day at the company and claim they "didn't know you cared about compensation" (yes, this really happened). They will drown you in work that isn't even part of your job description, so that by the time you're a few months in, you're doing 5+ roles in one with no support (and again, no pay). I had, no joke, two of my managers fired on me in under two years. For no reason other than petty biases and politics in the workplace. These biases, mind you, are "protected" by the very LET'S GO values HqO has -- which are only used subjectively to protect or fire people from the company. Not one leader there actually embodies those values. In fact, leadership is a liability waiting to happen; in several all-hands company meetings, they have glorified the likes of Elon Musk, war-torn cities (yes, this is also real), and more "role models" who are extremely problematic. To make it even more questionable, leadership genuinely believes in these things. On the product side, there is no product-market fit. The company is failing financially because real estate customers don't want to purchase an overpriced app that is underdeveloped (HqO also fired or lost most of its engineering team, but it's not like they invested in the UX/UI of the product beforehand anyway). Overall, it's a company run by toxic leadership trying to sell an unviable product. I sincerely hope that anyone wishing to apply here reads these reviews and takes them seriously. There is good reason why all of the reviews from the past year are jarringly negative.

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HqO Response
2y
Thank you for your valuable feedback regarding HqO and your experiences. We appreciate your insights, and we are taking this input to heart as we continuously strive to enhance the employee experience. Your perspective is essential in shaping our future. We are actively working on addressing your concerns and continuing to make HqO a place where everyone feels empowered, valued, and fulfilled in their work.
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Glassdoor has 116 HqO reviews submitted anonymously by HqO employees. Read employee reviews and ratings on Glassdoor to decide if HqO is right for you.