Ideagen New York reviews

2.0

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(1 total review)

Ben Dorks

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1 review
2.0
18 Feb 2026

Avoid working here

Recommend
CEO approval
Business outlook

Pros

- High base pay in the US (super low in the UK though) - Generous PTO: accrue 2 days per paycheck, up to 40 days I believe, 10 floating holidays, company holidays, 5 days sick leave, and full PTO payout upon termination/departure - Very talented and great people, supportive but everyone ends up being each other's therapist - Some strong individual products and cool customers - The CEO and HQ give back to the community of Nottingham in some truly meaningful ways

Cons

The problems with Ideagen are well outlined in other reviews. I'll try not to repeat. While it's true some negative reviews are from people who clearly weren't performing, there have been some incredibly talented people come through here, get spit out in less than a year, and then go on to crush it at competitors. This place was a pressure cooker and if you don't perform right out the gate you're gone. Moreover, consistent performance for years and then 1-2 quarters of missing target will result in a very activity heavy PIP, no matter who you are. There's no long term investment in sales employees, and they seem to think that the people are the problem when it's actually the organization that is often the problem. The reality of things is this: Ideagen is owned by a private equity group, who are looking for a return of their $1.3 billion investment from 2022. They are nearing or past the time horizon to exit, so it is very likely Ideagen will be sold off soon. This explains the rapid consolidation of competitors to increase the valuation of the company. While there is some great tech within the brand, I think it will be sold for parts sooner rather than later. There is no plan for long term customer success above squeezing as much money out of them as possible until they decide they've had enough and leave. Ideagen's leadership is also weak. It is a chain of blame, starting from (what I assume) is the CEO getting yelled at by HG, which then trickles down to individual contributors getting yelled at for not selling enough. Leadership also changes constantly, so there is zero consistency and little job security. There's a very frustrating culture here as well, as it seems leadership fully understands how to be successful, and outlines how to achieve it, and then they will execute in the opposite direction. Leadership also loves to spend big money on sales tools and then hounds the team to use it or face retaliation, even if it doesn't help you close more deals. Also commission is well below market rate. One more thing - for about a year a manager was cherry picking deals from their fired reps or reps that moved teams and then closing them at the finish line for full quota/commission credit. Their team members were at about 30% to goal while they were at 90% or above. Average attainment is probably 40% or less. I would avoid taking a job here unless you're truly desperate.

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Ideagen Response
2mo
Thank you for taking the time to leave such a detailed review. We’re pleased to hear you valued the talented people you worked with, the strong customer relationships, and the benefits and flexibility available during your time here. We understand that an ambitious environment can sometimes feel high pressure. Ambition is one of our core values and is part of what drives our pace, innovation, and energy. At the same time, we underpin performance with clear behavioral expectations and structured frameworks designed to support colleagues and recognize high performers fairly and consistently. You also raised comments about leadership, culture, and change. We know that change needs clear communication and support. Decisions are made using defined business rationale, reviewed through proper processes, and communicated through leadership channels, town halls, and our People Partners. Some of the assumptions shared about leadership behaviors and external pressures do not reflect how decisions are made, and we want to emphasize that professionalism and integrity are core expectations for all managers across the business. On the customer side, we remain focused on long term partnerships and product excellence. Our recent recognition in the 2026 G2 Best Software Awards reinforces the trust customers place in our solutions. Thank you again for sharing your perspective. We’re sorry that parts of your experience felt negative, and your feedback helps us continue to strengthen communication, leadership, and the support we provide in a fast paced, growing organization.

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