18 Feb 2026
Ideagen Response
2moThank you for taking the time to leave such a detailed review. We’re pleased to hear you valued the talented people you worked with, the strong customer relationships, and the benefits and flexibility available during your time here.
We understand that an ambitious environment can sometimes feel high pressure. Ambition is one of our core values and is part of what drives our pace, innovation, and energy. At the same time, we underpin performance with clear behavioral expectations and structured frameworks designed to support colleagues and recognize high performers fairly and consistently.
You also raised comments about leadership, culture, and change. We know that change needs clear communication and support. Decisions are made using defined business rationale, reviewed through proper processes, and communicated through leadership channels, town halls, and our People Partners. Some of the assumptions shared about leadership behaviors and external pressures do not reflect how decisions are made, and we want to emphasize that professionalism and integrity are core expectations for all managers across the business.
On the customer side, we remain focused on long term partnerships and product excellence. Our recent recognition in the 2026 G2 Best Software Awards reinforces the trust customers place in our solutions.
Thank you again for sharing your perspective. We’re sorry that parts of your experience felt negative, and your feedback helps us continue to strengthen communication, leadership, and the support we provide in a fast paced, growing organization.