JetBlue Reviews | Glassdoor.co.in

JetBlue Reviews

Updated 24 April 2019
1,055 reviews

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3.7
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JetBlue President/CEO Robin Hayes
Robin Hayes
391 Ratings

Employee Reviews

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Pros
  • "Flight Benefits was amazing - work culture - work life baalcne was amazing" (in 171 reviews)

  • "flights benefits are great for the family" (in 59 reviews)

Cons
  • "Work/life balance is difficult at times" (in 22 reviews)

  • "Low pay terrible managers always looking to write people up no upward potential" (in 26 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (3)

    "Amazing company!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Reservations in Salt Lake City, UT (US)
    Current Employee - Reservations in Salt Lake City, UT (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at JetBlue part-time (Less than a year)

    Pros

    Work from home. Create your own schedule* Benefits

    Cons

    Technical issues when working from home sometimes.


  2. "No transparency"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Xyz
    Former Employee - Xyz
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at JetBlue full-time (Less than a year)

    Pros

    Chill environment. No pressure .

    Cons

    Management did not give you change to show your skills and experience. bosses make fun of you, Politics.

  3. Helpful (1)

    "Ok Ok"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer Intern in Vapi
    Former Employee - Software Engineer Intern in Vapi

    I worked at JetBlue part-time (Less than a year)

    Pros

    Good environment and Efficient team

    Cons

    Bad Working enviornment, bad senior management


  4. "Good company"

    StarStarStarStarStar
    Current Employee - Airport Operations Crew Member
    Current Employee - Airport Operations Crew Member

    I have been working at JetBlue part-time (More than a year)

    Pros

    Travel Benefits are great to have. Free

    Cons

    Low pay, low hours, that’s it


  5. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Reservations in Orlando, FL (US)
    Current Employee - Reservations in Orlando, FL (US)

    I have been working at JetBlue part-time (More than a year)

    Pros

    Good and fun company culture. Great flight benefits. Helpful management

    Cons

    I have no cons, really.


  6. "Reservations"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Reservations Agent
    Current Employee - Reservations Agent
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at JetBlue full-time (More than 3 years)

    Pros

    Flexible schedule, work from home, great benefits, travel

    Cons

    No cons at this time.


  7. "Nice company overall, but dealing with growing pains."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - In Flight Crew Member in New York, NY (US)
    Former Employee - In Flight Crew Member in New York, NY (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at JetBlue full-time (More than a year)

    Pros

    Exciting period of growth with positive changes to product and routes.
    Generally little time spent on reserve
    Scheduling flexibility
    Flight benefits
    Employee benefits (medical, dental, vision, employee perks, public transportation allowance).

    Cons

    Company sometimes struggles while navigating new changes and policies, which leads to frustration among employees.
    Handing of irregular winter operations improves very little from year to year.
    Poor relationship between Crew Scheduling and working crew.
    Not unusual for employees to feel that management "does not have their back."

    Advice to Management

    Taking an interest in crew opinions through surveys is positive and appreciated; frustration comes when it feels like crew feedback is not being heard.

  8. "Marketer and Salespersonnel"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    To achieve excellence in every field of endeavor

    Cons

    Lack of effective analytical skills

    Advice to Management

    Need to support and motivate workers and customers in a dynamic way to stand differently with their competitors such as incentives and bonuses to employees and discount and employ personal selling (strategy) to direct customers at their door step.


  9. Helpful (3)

    "Incestuous uneducated culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Analyst in Salt Lake City, UT (US)
    Former Employee - Business Analyst in Salt Lake City, UT (US)
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at JetBlue full-time (More than 10 years)

    Pros

    Flight Benefits and location of the office

    Cons

    Everything other than flight benefits. The culture in the Salt Lake office is horrible. I worked there for over 11 years and it was 11 years too long. The culture preaches "we are a family" yet when it comes down to it, they don't have your back. I watched them turn on people time and time again.
    It is mainly run by a bunch of uneducated women who don't know the first thing about business outside of JetBlue because they were all bred from with in the organization. It's like permanently being in high school. They smile to your face yet organize behind your back.

    Don't even get me started on the work life balance. There is none. They expect you to give them everything you have. Between mandatory overtime and activities outside of work hours there is a huge commitment that if broken you will be penalized.

    Advice to Management

    Hire from outside the company to get a more diverse work force. Your customer support center leaders are a joke.


  10. "Flight Attendant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at JetBlue full-time

    Pros

    Very flexible
    Great hours
    Great pay

    Cons

    Health insurance is expensive
    Management could be better