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      K12

      Part of Stride

      Engaged employer

      K12 Customer Service Representative reviews

      Compare reviews

      4.9

      100% would recommend to a friend

      (3 total reviews)

      James Rhyu

      100% approve of CEO

      100% positive business outlook

      Ratings by category

      5.0

      Culture and values

      5.0

      Diversity and inclusion

      5.0

      Work/Life balance

      5.0

      Senior management

      5.0

      Compensation and benefits

      5.0

      Career opportunities

      Reviews by job title

      3 reviews
      5.0
      8 Jan 2026

      High Call Volume

      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Comprehensive training Salesforce Call Flow Overtime opportunities

      Cons

      Busy during back to school enrollment with back to back calls Troubleshooting lots of end-user error

      avatar
      K12 Response
      4mo
      We appreciate you sharing your experience with us! It’s wonderful to know your time at K12 left a positive impression.
      3.0
      9 Nov 2025

      Fine

      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Constant work during q1, training was good

      Cons

      After q1 roles change due to less work

      avatar
      K12 Response
      6mo
      Thank you for sharing your perspective. We value your honest feedback and will use it to help us create a better experience for our current and future employees.
      Related searches: K12 Customer Service Representative jobs | K12 Customer Service Representative salaries | K12 benefits | K12 interviews
      K12 reviewsK12 Customer Service Representative reviews

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