Kayako Reviews

4.1

77% would recommend to a friend

(56 total reviews)

Andy Tryba

100% approve of CEO

71% positive business outlook

Kayako has an employee rating of 4.1 out of 5 stars, based on 56 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Kayako employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

56 reviews
1.0
22 May 2017

Some things are very messed up

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Free food, few of the best engineers in india, homely office, good starting compensation, Awesome office location, work from home.

Cons

All the above pros go down the drain because they missed on some core cultural values. Well where to start :- - You will work tirelessly for years only to hear that you have skill problems, in your appraisal meeting. Which apparently they didn't saw for 3-4 years. - One fine day, half of the company will be gone(fired), which doesn't even shock anyone anymore. - You will never feel respected for what you do. - Unnecessary pressure is built up. - Then of course their are some favourites, who will get the royal treatment, while others get scolded. - They usually scold people who left them on the floor for bad code and stuff, which might be true or false, but that sounds really bad and gives a negative character of the company.

5.0
18 Dec 2016
Recommend
CEO approval
Business outlook

Pros

1. Talented colleagues 2. Friendly management 3. You are part of the entire process and system and not just a small fish in a big pond. 4. Transparent process 5. A good sense of responsibility and humour in team members, leads, managers and directors 6. No work pressure 7. Work from home 8. CEO work as leader not like a Boss.

Cons

The only drawback I see is that things take a little longer to materialize in your favour but the management listens to you, compose you and do take care of you in the end

1.0
23 Dec 2016

Don't!

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

None. Look for other companies. Do not waste time going for an interview even.

Cons

You read it right. If you are reading this and have other options then DON'T join Kayako. If you join, you would be playing with your career. For a company which is running since more than 16 years, it looks like a joke when you call it a startup.

Viewing 1 - 3 of 56 Reviews

Glassdoor has 61 Kayako reviews submitted anonymously by Kayako employees. Read employee reviews and ratings on Glassdoor to decide if Kayako is right for you.