Kooth Reviews

3.4

57% would recommend to a friend

(205 total reviews)
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Kate Newhouse

65% approve of CEO

53% positive business outlook

Kooth has an employee rating of 3.4 out of 5 stars, based on 205 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kooth employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

205 reviews
5.0
13 May 2026

Strong team culture, great leadership

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I absolutely love the team culture here. There is a strong "autonomous vibe" that allows you to own your work and execute without unnecessary handholding or micromanagement. In my opinion, the company mission is underrated. We have a serious, tangible impact on the young adult community, which makes the work deeply rewarding. It’s great to see the genuine commitment from our leadership teams. They prioritize clear communication and are actively invested in helping everyone grow and succeed.

Cons

Like any startup organization, there is a high need to pivot quickly when changes come. You have to be comfortable with a fast-moving environment.

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Kooth Response
2w
Thank you for sharing such thoughtful feedback. We’re so glad to hear that Kooth’s culture, mission, and leadership have had a positive impact on your experience. We know that working in a growing, mission-driven organization can require a lot of adaptability, especially as we continue to evolve and respond to the needs of the young people and communities we serve. Your point about transparent communication during periods of change is well taken. Clear, consistent communication is essential to maintaining trust and helping our teams feel supported through growth. Thank you again for the work you do and for being part of Kooth’s mission.
1.0
12 May 2026
Recommend
CEO approval
Business outlook

Pros

Work from home, some manager are supportive

Cons

Unrealistic KPI, no lunch no breaks, low salary, poor platform , lack of communication

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Kooth Response
2w
Thank you for taking the time to share your feedback. We’re glad to hear you’ve experienced supportive managers and flexibility through remote working, but we’re sorry to hear other aspects of your experience haven’t met expectations. We know the work our practitioners do is incredibly important, and we continue to review how we support teams through clearer communication, sustainable ways of working, and ongoing evaluation of goals and workloads. Our salary levels are aligned to the equivalent NHS roles and uplifted annually in accordance with NHS pay increases. Compensation packages are continually reviewed as part of our mid and end-of-year performance evaluation processes. We appreciate you sharing your perspective and wish you all the best moving forward.
4.0
11 May 2026

Kooth is awesome

Recommend
CEO approval
Business outlook

Pros

Wonderful people who are genuinely dedicated to the mission

Cons

a little bit of chaotic startup culture

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Kooth Response
3w
Thank you for taking the time to share your experience. We’re so glad to hear the mission and the people at Kooth have stood out during your time here. As we continue to grow, we know there are moments where startup environments can feel fast-paced or evolving, and we’re always working to improve structure, communication, and support along the way. We appreciate all that you do to support young people and our mission.
Viewing 1 - 3 of 205 Reviews

Glassdoor has 213 Kooth reviews submitted anonymously by Kooth employees. Read employee reviews and ratings on Glassdoor to decide if Kooth is right for you.