Transitional Challenges: As with any spinoff, some processes are still evolving. There can be confusion around internal systems, policies, and responsibilities, which can slow down decision-making.
Complex Organizational Structure: Kyndryl is large, and navigating the hierarchy can be cumbersome. You might need to interact with many different teams and departments to get things done.
Communication Gaps: While leadership tries to provide updates, changes can happen quickly, and communication doesn’t always trickle down as seamlessly as one might hope.
Unclear Long-Term Strategy: A big focus has been on defining Kyndryl’s new identity and strategic goals. Sometimes, day-to-day operational work can overshadow the broader vision, leaving employees wanting clearer direction.