Does LanguageLine Solutions pay their employees well?

According to anonymously submitted Glassdoor reviews, LanguageLine Solutions employees rate their compensation and benefits as 2.3 out of 5. Find out more about salaries and benefits at LanguageLine Solutions. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at LanguageLine Solutions?

39% of LanguageLine Solutions employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated LanguageLine Solutions 3.1 out of 5 for work life balance, 2.6 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at LanguageLine Solutions?

Interpreter (885) , Spanish Interpreter (248) , Interpreter/Translator (245) , Medical Interpreter (180) , Intérprete Bilingüe (117) , Over The Phone Interpreter (58) , Mandarin Interpreter (38) , Spanish Medical Interpreter (36) , Project Manager (22) , Vietnamese Interpreter (22) , All-call Interpreter (20) , Translator (19) , Arabic Interpreter (16) , Freelance Interpreter (14) , French Interpreter (13)

What are the pros of working at LanguageLine Solutions according to real employee reviews?

"Flexible hours when you work from home" ((in 524 reviews)); "The training is good and complete." ((in 129 reviews)); "Flexible hours and really feel you are doing something good to assist people." ((in 61 reviews)); "Feels great to help people and the only satisfaction you get is when see people happy by the help they get." ((in 38 reviews)); "rewarding job (you get to help people and usually they're very appreciative)" ((in 21 reviews))

What are the cons of working at LanguageLine Solutions according to real employee reviews?

"The pay is low and employees no longer have a "water cooler" portal to share their views and opinions." ((in 372 reviews)); "No benefits / 401k and all" ((in 148 reviews)); "Poor management indeed." ((in 96 reviews)); "The salary was low but it was just a few hours so I though it would be a pretty light endeavor." ((in 93 reviews)); "No pay for time off." ((in 35 reviews))

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LanguageLine Solutions

LanguageLine Solutions Reviews

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2.9

39% would recommend to a friend

(2,163 total reviews)

Simon Yoxon-Grant

37% approve of CEO

33% positive business outlook

Ratings by category

3.5

Diversity and inclusion

3.1

Work/Life balance

2.6

Culture and values

2.5

Senior management

2.5

Career opportunities

2.3

Compensation and benefits

LanguageLine Solutions has an employee rating of 2.9 out of 5 stars, based on 2,163 company reviews on Glassdoor which indicates that most employees have an average working experience there. The LanguageLine Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

2K reviews

1.0

21 Apr 2019

Unprofessionally Mismanaged Work Culture

Interpretation specialist

Recommend

CEO approval

Business outlook

Pros

I wish I could say something good.

Cons

Loads of.... Exploitation of Labor Laws in the name of an International Process. Making interpreters work for more than what the are paid for... The Interpretors are the ones who make money for the organization and still get treated like pigs😢.. And if you dare open your mouth and complain about the management.. Be ready to be thrown out without any ethical reason. The sad part is that all they (management) believe in is, if one employees leave we'll find another one!! Hence Hell With The Employees Who Speak Truth! The honest fact is... This organization can create a milestone in Interpretation domain... All that's really needed are Few Good People Who Value Employees.

3.0

27 Aug 2022

A brief evaluation based on experience.

Burmese interpreter

Recommend

CEO approval

Business outlook

Pros

the prime reason for me to be working at this company is to learn and strengthen my professional skill in interpretation. And i am getting a lot knowledge and experience from working at this company which are too valuable.

Cons

However, the employer doesn't seem to like his employees taking leave for any reasons from work even for 5 days through a whole year. so what i am trying to say is that he seems to want the employees working like a robot without rest through whole year. furthermore, if you take, for example, for a few days which you have as annual leave, those a few days of leave will be unpaid whether they are annual or casual or birthday or wedding or family matters or personal leave even if each of employee is allowed to take them according to the protocol of the company. There is also a limitation in regard to Medical reimbursement. one more important thing is that there is no increment in the pay.

LanguageLine Solutions Response

Thank you for taking time to leave a review. LanguageLine has many partner relationships in the industry and we appreciate all of them. Your employment relationship is through one of our partners and not directly with LanguageLine. We would encourage you to reach out to them directly and share your feedback.

1.0

24 Jul 2022

0% chance of salary increase

Cantonese interpreter over the phone

Recommend

CEO approval

Business outlook

Pros

Work from home, avoid the commute

Cons

Back-to-back calls. No career advancement - No salary increase for sure no matter how many times you complained.

LanguageLine Solutions Response

Thank you for taking the time to provide your feedback. We do have career path opportunities and publicize our open positions for interpreters and corporate positions. In addition, we have full-time positions open for several languages. After doing an extensive evaluation of our benefits in comparison to other employers in our business, we find that our compensation and benefits while not above average, are consistent with the industry. Please note we regularly review industry compensation. We wish you well in your future endeavors.

Viewing 1 - 3 of 2,163 Reviews

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Unprofessionally Mismanaged Work Culture

A brief evaluation based on experience.

0% chance of salary increase

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