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LanguageLink Reviews
Updated 23 Mar 2023
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Found 84 of over 108 reviews
68% Recommend to a Friend
80% Approve of CEO
Found 81 of over 108 reviews
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Recommend to a Friend
Approve of CEO
Jeff Barger
19 Ratings
Pros
"Full time work from home interpreting" (in 10 reviews)
"A diverse group of backgrounds make it a great place to find your niche" (in 3 reviews)
Cons
"not enough interpreters to cover calls" (in 6 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
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- Current Employee★★★★★
Pros
Taking into account feedback from clients.
Cons
Keeping things in order inside the organization.
- Current Employee★★★★★
Pros
Fix hours, available extra time sometimes
Cons
Delays in the break times
- Current Employee, more than 5 years★★★★★
Pros
Great company with benefits. No stress
Cons
No grow, not competitive pay
- Former Employee★★★★★
Very understaffed
25 Jan 2023 - Customer Service Representative (CSR)RecommendCEO ApprovalBusiness OutlookPros
Some of the supervisors are nice
Cons
They fire you with no reason
- Current Employee, less than 1 year★★★★★
Great Company to work with
9 Dec 2022 - Over The Phone Interpreter in RemoteRecommendCEO ApprovalBusiness OutlookPros
Great Company to work with
Cons
There's no any benefits to be offered
- Current Employee, more than 5 years★★★★★
They need to increase their pay rate, but a good company overall
11 Jan 2022 - OPI Spanish Interpreter in Vancouver, WARecommendCEO ApprovalBusiness OutlookPros
They treat you well, as they should. They let you work in peace. HR lady is very nice and always has us doing activities that I appreciate. Compared to other language companies, this one is one of the best because it is not that big, so it still respects its employees.
Cons
Pay only increases from 80 to 90 cents a year. They offer paid vacation but, since they were bought by the miserable BIG Language Solutions company, they don't let you accumulate vacation time anymore; either way, they give us 4 weeks per year. They never hold meetings with the interpreters, so you don't know what's going on, ever. You don't know what the company is doing, what team you are in and what the other teams are doing, you are, pretty much, anonymous. BIG, the parent company, has the worst reputation among employees, but Language Link is a good company overall, I hope it doesn't get destroyed by the new owners. The health insurance they offer is extremely expensive.
Continue reading - Current Employee★★★★★
Pros
Because it is a great company where people can start their careers,
Cons
To make a impact straight away
Continue reading - Current Employee★★★★★
Average, comfortable
7 Jul 2022 - Customer Service Representative in Vancouver, WARecommendCEO ApprovalBusiness OutlookPros
Easy, low stress, lots of feedback from mgmt
Cons
Lack of variety of tasks
- Former Employee★★★★★
Not good for people outside the U.S
3 May 2022 - Over The Phone InterpreterRecommendCEO ApprovalBusiness OutlookPros
Payments on time and user friendly platform.
Cons
Unflexible schedule, back to back calls so they make you stay on the phone for more than 4 hours at a time before letting you go on break, only 30 minutes to have lunch, not a lot of communication from management unless they want you back on the phone.
- Current Employee, more than 5 years★★★★★
Pros
Good management. Flexible schedule. Potential
Cons
Lack of promotion opportunities New acquisition created some uncertainty
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LanguageLink has an overall rating of 3.6 out of 5, based on over 108 reviews left anonymously by employees. 68% of employees would recommend working at LanguageLink to a friend and 47% have a positive outlook for the business. This rating has been stable over the past 12 months.
68% of LanguageLink employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated LanguageLink 3.5 out of 5 for work life balance, 3.6 for culture and values and 2.8 for career opportunities.
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