Lifeplus Reviews

Fear, fear, fear. That's the way people are being managed. You are constantly wondering if you are going to lose your job, the inept management of some of the senior customer care management is laughable. When your team is performing well, you are instructed to find problems in your team. This is not right. Technical difficulties are a constant, but a few months down the line the CCA can be blamed for it and entered into a disciplinary. The paybands for the roles have all been lowered, which was not communicated and when questioning it you get lied to. Good people get overlooked as they might be a threat to the control the senior management team are trying to grab. It was such a great place to work, but the last year has been atrocious.

Sicko pyramid scheme designed to target people's insecurities and exploit them. Customers are relentless expecting to be treated as though they are above the rules and regulations. Customers earn a commission and act as though they are the CEO when you talk to them. High attrition rate, low investment in people. No chance to integrate with UK society for those who are recruited from abroad as shift pattern isolates them. Relocation package traps staff in an unfulfilling role for a long time. HR and management solely figures based, no interest in people, development or supporting staff. Claims that people are at the heart of all they do. Not true. Explain