MarketAxess Reviews

3.5

59% would recommend to a friend

(181 total reviews)
avatar

Chris Concannon

78% approve of CEO

51% positive business outlook

MarketAxess has an employee rating of 3.5 out of 5 stars, based on 181 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MarketAxess employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

181 reviews
1.0
9 Jan 2017

Don't Bother - you'll be gone in 5 months

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

it's in New York City and close to many subways and eating establishments. There are lot's of tourist attractions nearby and it's next to the Waldorf.

Cons

They have about 4 to 5 development cycles a year. A development cycles is basically this: their big clients demand changes and enhancements to the trading system, everyone scrambles to document and code the enhancements, they test the enhancements and then roll out the enhancements to their clients. That's it. That's all they do. Then if there is something wrong, that's when the finger pointing starts. If you are the newest person there then you will be the scapegoat. There is no direction in the company. This place was created by JP Morgan back in 2001 and then spun off. The people who run it did not create the company, they just have buds in the right places at JPM. The reason why the stock goes up is because they are in a hot sector - electronic trading. Since the banks are not allowed to hold inventory and have cut back trading, these little electronic trading companies pop-up up to fill that need. Bloomberg dominates this market. MA is just reaping the benefits of being in the right place. Management doesn't care what happens to the company, they are just trying to get the stock to increase as much as possible and then bail. (kinda like Enron). WARNING: a lot of the positive reviews for MA are posted by HR in order to protect the reputation of the company. Notice that those reviews are vague and overly enthusiastic. Don’t be fooled. There is an enormous amount of turnover – close to 75%. Managers hire people just to be scapegoats. If anything goes wrong, “it’s because the new guy didn’t know what he was doing” and “we’ll let him go and get someone better.” So that’s the game they are playing.

1.0
27 Mar 2021
Recommend
CEO approval
Business outlook

Pros

Good pay, good benefits. That’s it.

Cons

The absolute worst people you will ever work with. They lure you in saying you will have all this autonomy and they act like a startup, but that is not true at all. They are an okay company that has never been able to scale properly, and they never will with the people in place who have been there for ages. The place is a revolving door, which is why it is still so small for how long it has been around. Everyone is fearful of upper management and everyone is very micromanaged, to the point people turn on each other. Their HR team is apathetic and just outright mean, and have no clue what they are doing. Don’t take the bait of the good comp and benefits, the only real perk.

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MarketAxess Response
5y
We appreciate you sharing your candid feedback with us and we are sorry you had such a negative experience during your time at MarketAxess. As we grow, we are looking to scale accordingly, especially in terms of bringing in new leaders to help fill in gaps and bring new perspectives. Our managers are continuously being trained and developed to encourage a culture of autonomy and growth.
1.0
2 Aug 2016

best day is your last day

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Cool place if you don't mind managers who give no direction or who will throw you under the bus.

Cons

Management wants an innovative, smart, high end team but puts superficial effort towards retaining high quality employees. In fact, the smart employees are the ones who decide to leave. Mediocrity thrives at Marketaxess. There is an enormous amount of turnover especially in IT (developers, business analysts). Beware about joining this place. They hate new people. There is a strata of employees who've been there for over 10 years and another one of people who've been there less than a year. The more senior people are so afraid of losing their jobs that they will make any newcomer's life miserable. The saddest part about Marketaxess is the general disrespect they have for former employees. You usually hear managers commenting about how former employees didn't know what they were doing (even interns).

Viewing 1 - 3 of 181 Reviews

Glassdoor has 240 MarketAxess reviews submitted anonymously by MarketAxess employees. Read employee reviews and ratings on Glassdoor to decide if MarketAxess is right for you.