Matchbox Restaurants reviews about "people"

It’s slow for some part

No free food at all

the benefits are not good

want more free food for perks

Bad scheduling because low staff, mask required

Chaotic leadership, shifty CEO (split for a "better opportunity") ran it into the ground after changing most standards

They are sneaking will hire your replacement and train them and fie you but the company will know because the ADOs talk to certain employees and it gets around. Lack of support ended up working 7 days or more hours. Overall there are just not transparent or honest, the way they do is just not respond to any emails and fire good people.

Micromanagement is overwhelming and they hire servers that can't even handle a two table section. The food is unbelievably bad everything on their menu is rolled out of the cheapest ingredients on Sysco. They can tell you all they want about things being homemade but you're eating jarred applesauce and jelly filling that goes in their "homemade pop tarts". They hire off the street and end up firing a lot of people because they don't take their time to hire good workers. For the whole year I worked with them I saw too many servers and bartenders come to work high or drunk. I saw many people get promoted and demoted too.

Spent a lot of time learning useless information instead of focusing on the actual task at hand. Felt pressure and insecurity while learning. Lots of corporate BS. Managers try and break you down just to stroke their egos. Saw too much changes and disorganization throughout my time there. Too much emphasis on the company and not the customers. Favoritism amongst servers is obvious. If you're new, you will get taken advantage of. Side work is demanding and clean up is tedious (i.e sweeping invisible crumbs with an old broom, being told to do it again and again). Tip outs can be high. You will be kept longer than needed during a shift. Most servers hate the place and talk behind each other's back. Kitchen staff and bussers do too (in Spanish. No one knew I understood). Being told I was improving and "killing it" only to be fired a couple days later due to a new managers bad attitude and poor communication. My advice: Work here is you need the job and want some experience in a high volume place. Don't take anything personally or get too invested with anyone here. They'll make you feel like "family" but you're not. It's a corporation. Met a few good people but not the most trustworthy staff. I probably respect the chefs more than anyone else in the entire company. Overall I didn't appreciate how I was treated and felt uncomfortable the majority of my experience. I've worked in restaurants since I was 14. I can't say this is the worst place but I would suggest working for a privately owned business where you can develop an employee/manager/owner relationship to gain reputation as a hard worker, faster and more secure.