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Merkle Reviews

Updated 18 June 2018
501 reviews

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3.3
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Merkle Chairman and CEO David Williams
David Williams
294 Ratings

501 Employee Reviews

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Pros
Cons
  • "Hard to establish work life balance" (in 54 reviews)

  • "Long hours due to client demands" (in 32 reviews)

More Pros and Cons

  1. "sales manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Merkle full-time

    Pros

    Very good support environment there and nice culture

    Cons

    Politics at each level and hectic work

    Advice to Management

    Having flat hierarchy

    Merkle Response

    30 Nov 2017 – People Department

    Thank you for taking the time to write a review. We agree that Merkle has a great culture made up of some of the best and brightest people in the industry and we’re glad to have you as a part of it!


  2. "trms"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Hyderabad
    Current Employee - Anonymous Employee in Hyderabad
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Merkle full-time (Less than a year)

    Pros

    some ok with benefits for all employees

    Cons

    need employees more for efficient manner

    Advice to Management

    nothing

  3. Helpful (3)

    "PM's stay away!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Merkle full-time

    Pros

    Work life balance & benefits
    Free snacks
    Discounts and coupons for employees

    Cons

    -Pay scale given is Always below market
    -Cut throat environment across the organization
    -Poor trainings
    -Poor management support system
    -Out dated methods
    -Way! way! to much Excel, paper and desk work
    -Poor IT infrastructure (systems fail even when you have clients working with you)
    -Zero collaboration, Only deligation
    -Low quality intellect of crowd makes is worse(misfits of better organizations)
    -Dishonest peer feedbacks(part of cut throat culture)
    - Zero growth prospects for employees

    Advice to Management

    Change your leadership ! Get bought by someone worth it.

    Merkle Response

    14 Jul 2017 – People Department

    We’re sorry to see that you had a bad experience here. Many of the items you listed as cons are often what our employees mention as pros, such as the comprehensive training available, our... More


  4. "Prison Conditions - toxic work environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Hagerstown, MD (US)
    Current Employee - Anonymous Employee in Hagerstown, MD (US)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Merkle part-time (Less than a year)

    Pros

    Close to home but really no other positives. If I think of any I will add them, but no holding breath

    Cons

    Management, salaries, nit-pickiness but also inconsistent. You get punished for being sick, something you can't help at times.

    Advice to Management

    Get some training! Also, stop playing corporate head games with employees. Also, allow notes, and treat the employees like persons rather than objects; we are ends in ourselves and not your mere means!


  5. "What You See Is No What You Get"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Email Developer in Columbia, MD (US)
    Former Employee - Email Developer in Columbia, MD (US)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Merkle full-time (Less than a year)

    Pros

    Talented co-workers. Flexible time off. Work with high profile clients.

    Cons

    Flexibile time off, but you get noticed if you actually use it (taking 8 days off in 6 months became an HR issue). Long hours. I was working sometimes 18 hour days but got questioned about what I was working on. Management had co-workers reporting to them on my performance behind my back, but not giving me direct feedback so I could correct issues (managers claimed I was given feedback on work where some things were missed, but I was not. I was basically called a liar when I defended myself). I only ever received positive feedback so I had no idea there was an issue until one day a manager 1:1 call was actually a call with HR telling me I was in trouble. Completely disrespectful professionally. I was trained on one way of doing things, diverted to a separate project for 5 months, then expected to return to my normal workflow like a seasoned veteran in one week, and the entire process was different when I returned. No project managers, only account managers who just bend over backwards for the client. There are no boundaries with the client, so everyone is constantly stressed out.

    Advice to Management

    Don't pretend to be proactive and supportive when you are not practicing it. If there are issues with someone's work they need to be told about it so they can take steps to correct it, not be ambushed with a bunch of quotes from a co-worker's feedback in a call with HR that is your 30 day warning before you lose your job. Just because managers don't have visibility into someone's work does not mean they are not working; how is it the employee's fault that no system exists for tracking their work and efforts? Apparently glowing feedback from the client itself is not enough.


  6. Helpful (3)

    "Sr. Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Specialist in New York, NY (US)
    Current Employee - Senior Specialist in New York, NY (US)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Merkle full-time (More than a year)

    Pros

    Good, friendly, smart people. Good career stepping stone.

    Cons

    Culture of working late. They prefer to hire from outside versus promote.

    Advice to Management

    Leadership sessions aren’t effective if you’re hiring people who can talk the loudest versus actually lead.


  7. "Great Place To Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - PPC Account Manager in London, England (UK)
    Current Employee - PPC Account Manager in London, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Merkle full-time (Less than a year)

    Pros

    - Great work/life balance
    - Loads of company benefits
    - Great atmosphere within the office
    - Very sociable culture

    Cons

    No bad reasons to work here

  8. Helpful (2)

    "A lot has changed"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in Philadelphia, PA (US)
    Current Employee - Director in Philadelphia, PA (US)
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Merkle full-time (More than 5 years)

    Pros

    Smart People, Flexible environment, good pay. Work-hard, play-hard culture (that can also be a con....depends on you)

    Cons

    Increases have dwindled to nothing, even if you're a top rated performer. All about the margin, no matter the cost to the employee (meaning no more work life balance, which Merkle used to tout in recruiting). Too many unhappy people, means crappy attitudes all over the place. Not how it used to be!

    Advice to Management

    Get back to focusing on employees and clients. Make Merkle fun again. Give more than 2% to top employees. Scope clients accordingly - and don't make employees pay the price for being short-staffed.


  9. Helpful (2)

    "Merkle"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Merkle full-time

    Pros

    Happy, fast pace, high energy level, high tech

    Cons

    Sweat shop, high turn over,


  10. "DMT"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Positive Outlook
    No opinion of CEO

    I have been working at Merkle full-time

    Pros

    People, resources for learning technical skills and gaining experience in the digital platform.

    Cons

    Advancement is hard to come by for some. Low salaries. Work life balance is tough.

    Advice to Management

    Avoid the pitchforks, be more transparent about what is happening within groups.
    Be fair across the board.


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