Merkle Reviews | Glassdoor.co.in

Merkle Reviews

Updated 17 October 2018
522 reviews

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3.4
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Merkle Chairman and CEO David Williams
David Williams
304 Ratings

522 Employee Reviews

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Pros
  • "Flexible including remote work-from-home options for many positions" (in 39 reviews)

  • "Flexible start and end times, strongly focus on ensuring you have a healthy work-life balance" (in 30 reviews)

Cons
  • "My advice would be to ask the teams you're interviewing with about their culture, work-life balance etc" (in 57 reviews)

  • "Long hours due to client demands" (in 34 reviews)

More Pros and Cons

  1. "Good working environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Merkle full-time

    Pros

    Good working environment is nice

    Cons

    salary hike is low and not good


  2. Helpful (1)

    "trms"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Hyderabad
    Current Employee - Anonymous Employee in Hyderabad
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Merkle full-time (Less than a year)

    Pros

    some ok with benefits for all employees

    Cons

    need employees more for efficient manner

    Advice to Management

    nothing

  3. "sales manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Merkle full-time

    Pros

    Very good support environment there and nice culture

    Cons

    Politics at each level and hectic work

    Advice to Management

    Having flat hierarchy

    Merkle Response

    30 Nov 2017 – People Department

    Thank you for taking the time to write a review. We agree that Merkle has a great culture made up of some of the best and brightest people in the industry and we’re glad to have you as a part of it!


  4. Helpful (3)

    "PM's stay away!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Merkle full-time

    Pros

    Work life balance & benefits
    Free snacks
    Discounts and coupons for employees

    Cons

    -Pay scale given is Always below market
    -Cut throat environment across the organization
    -Poor trainings
    -Poor management support system
    -Out dated methods
    -Way! way! to much Excel, paper and desk work
    -Poor IT infrastructure (systems fail even when you have clients working with you)
    -Zero collaboration, Only deligation
    -Low quality intellect of crowd makes is worse(misfits of better organizations)
    -Dishonest peer feedbacks(part of cut throat culture)
    - Zero growth prospects for employees

    Advice to Management

    Change your leadership ! Get bought by someone worth it.

    Merkle Response

    14 Jul 2017 – People Department

    We’re sorry to see that you had a bad experience here. Many of the items you listed as cons are often what our employees mention as pros, such as the comprehensive training available, our... More


  5. "Good office vibe"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Merkle full-time

    Pros

    Very diverse and inclusive company

    Cons

    Overtime is not paid and you can't reuse the extra time


  6. "Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Merkle full-time

    Pros

    Only the best and brightest get hired. Always looking for the next big idea which keeps everyone in their "always on" mode. Truly cares about the clients.

    Cons

    Work life balance is tricky. You push yourself harder just to keep up with the pace of management.

    Advice to Management

    Keep an eye on the hours your best associates are posting. They need help knowing how much is too much. The best will burnout and that's a loss for both sides.

    Merkle Response

    18 Sep 2018 – UK People Team

    Hi! Thanks for your comments on Glassdoor. We have read your post with real interest on our work environment here at Merkle. We place huge importance on who we hire through our recruitment efforts... More


  7. "Challenging but exciting for people wanting to be part of a fast growing, smart company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England (UK)
    Current Employee - Anonymous Employee in London, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Merkle full-time (More than a year)

    Pros

    People - Great, fun, smart people.
    Pace of Change - Merkle is growing ridiculously quickly which might not be right for some people but for those who are willing to get stuck in, be positive and work collaboratively to bring about positive change, Merkle is the place to be.
    Extras - we get free breakfasts and fruit each day and alcohol on Fridays, there's yoga/Pilates once a week paid for by the company, Socials every month. There's just tons going on and to get involved in.
    Plus, I have a pretty good work life balance, most days I see reception on the way out the office before 6pm and I start at 9am.

    Cons

    Pace of Change - I know I put this in my Pros but the pace of change here isn't for everyone. There are people working on bringing numerous acquisitions, and therefore processes, systems and ways of working, together but this is still in a state of flux which can be a challenge to navigate when all you want to do is get on with the job at hand. That said, we're building an awesome plane whilst we're flying it but understandably some people don't like turbulence!

    Lack of clear direction from leadership, the leadership could do more to bring to life the company strategy and help us to understand the role we all play in it.

    Advice to Management

    Communicate more to your employees.
    Set clear expectations for all employees from the top-down.

    Merkle Response

    14 Sep 2018 – UK People Team

    Thank you for your review. We are so glad that you find your environment stimulating! We pride ourselves in having such great experts in their field here and the 'rubbing of minds' is fantastic... More

  8. "Innovative, Exciting Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Digital Marketing in London, England (UK)
    Current Employee - Digital Marketing in London, England (UK)
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Merkle full-time (More than a year)

    Pros

    + The people make Merkle. I love being surrounded by talented people at the top of their game. There's lots of knowledge sharing and cool clients to work with.
    + The social and collaborative culture. We really do work hard, but there are so many opportunities to make friends and enjoy socialising. We recently went on a trip to the Tower of London and played crazy golf.
    + The training and career progression. Structured training for new joiners and an opportunity to move up with your strengths and interests considered. Lots of management catch ups so you can communicate how you're doing.
    + Flexible working. I can WFH or flex my work day to start earlier / later. Merkle seem to understand that we're human! I leave on time almost every day.
    + 4:Thirsty drinks on a Friday! And free lunch every month!

    Cons

    - Merkle's acquiring businesses and as a result the cultures don't always match. The offices can feel a bit disjointed. My advice would be to ask the teams you're interviewing with about their culture, work-life balance etc.

    Advice to Management

    Keep communicating!

    Merkle Response

    12 Sep 2018 – UK People Team

    We are so glad to hear you feel Merkle offers such a stimulating culture to grow your career in! We are working hard to create one culture which can take a little time to consolidate due to the fact... More


  9. "Great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Merkle full-time

    Pros

    Lovely place to work, they have free biscuits

    Cons

    Set lunch times which occasionally sucks

    Merkle Response

    17 Sep 2018 – UK People Team

    Hello!
    Glad you like the free biccies!
    We do have a set lunchtime in our Arc House office. This was originally set so that the Agency Services business as a whole could socialise together over... More


  10. "Not recommended if you want to grow your career or skills!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Atlanta, GA (US)
    Former Employee - Manager in Atlanta, GA (US)
    Neutral Outlook
    No opinion of CEO

    I worked at Merkle full-time (More than a year)

    Pros

    “Unlimited vacation”
    Flexible work location (sometimes)

    Cons

    Leadership is more or less non existent.
    No clear career path or job descriptions but expected to set goals to “level up” even though the next level and expectations are not given.
    Sales were non-existent to new clients in my sector, basically a dying company from the side I was on.
    Absolute chaos on what the company is doing / where it is headed.
    A zillion emails spamming daily with pointless stuff you care nothing about nor do they apply to you.
    No clear manager / expectations on who does what on a project - total free for all “kill or be killed” model.
    Lack of structure in every part of the company.

    Advice to Management

    Watch your employees closely, listen to them and take concerns seriously about hostile work environments. Maybe start with some structure and organization. Do not expect employees to set goals when they don’t have clear knowledge of “how to progress” to the next level because it has never been given to them.


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