Merkle Reviews | Glassdoor.co.in

Merkle Reviews

Updated 17 August 2018
505 reviews

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3.2
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Merkle Chairman and CEO David Williams
David Williams
296 Ratings

505 Employee Reviews

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Pros
  • "Work from home capabilities are nice" (in 39 reviews)

  • "Merkle hires really smart people who are also great team players - people you enjoy working with every day" (in 71 reviews)

Cons
  • "Hard to establish work life balance" (in 55 reviews)

  • "Long hours due to client demands" (in 32 reviews)

More Pros and Cons

  1. "sales manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Merkle full-time

    Pros

    Very good support environment there and nice culture

    Cons

    Politics at each level and hectic work

    Advice to Management

    Having flat hierarchy

    Merkle Response

    30 Nov 2017 – People Department

    Thank you for taking the time to write a review. We agree that Merkle has a great culture made up of some of the best and brightest people in the industry and we’re glad to have you as a part of it!


  2. "trms"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Hyderabad
    Current Employee - Anonymous Employee in Hyderabad
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Merkle full-time (Less than a year)

    Pros

    some ok with benefits for all employees

    Cons

    need employees more for efficient manner

    Advice to Management

    nothing

  3. Helpful (3)

    "PM's stay away!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Merkle full-time

    Pros

    Work life balance & benefits
    Free snacks
    Discounts and coupons for employees

    Cons

    -Pay scale given is Always below market
    -Cut throat environment across the organization
    -Poor trainings
    -Poor management support system
    -Out dated methods
    -Way! way! to much Excel, paper and desk work
    -Poor IT infrastructure (systems fail even when you have clients working with you)
    -Zero collaboration, Only deligation
    -Low quality intellect of crowd makes is worse(misfits of better organizations)
    -Dishonest peer feedbacks(part of cut throat culture)
    - Zero growth prospects for employees

    Advice to Management

    Change your leadership ! Get bought by someone worth it.

    Merkle Response

    14 Jul 2017 – People Department

    We’re sorry to see that you had a bad experience here. Many of the items you listed as cons are often what our employees mention as pros, such as the comprehensive training available, our... More


  4. "Great Company!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Merkle full-time

    Pros

    The entrepreneurial spirit at Merkle mean it is a company you can create your own career path. You will work with some of the smartest people in the business!

    Cons

    Matrix environment, and different goals can create tension within the teams. This will be dissipated with good communication.

    Merkle is a fast growth company and as such has some of those rapid expansion pains. I don't find them any worst than that of any other company.

    Advice to Management

    Continue to keep the employees as your focus. They are an important resource and can make or break you.

    Merkle Response

    8 Aug 2018 – HR Administrator

    Thank you for taking the time to write a great review! We agree that Merkle has some of the best people in the industry and we are glad to have you on our team!


  5. Helpful (1)

    "Campaign Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Good Opportunities, growing client base

    Cons

    1. No pay increases or compensation- even when meeting 100% of goals
    2. Overworked - frequent travel and employee put in positions superior should be handling
    3. Little communication in the form of company direction

    Advice to Management

    I know it’s nice at the top, but don’t forget the minions that help support your position. A little recognition in the form of a small pay increase goes a long way! You’re going to keep losing people if something does not change soon.


  6. Helpful (5)

    "Started great, now going downhill."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Merkle (Less than a year)

    Pros

    Work is easy, being part-time is more flexible than full-time, paid holidays, able to cross-train, and starts off as a friendly & welcoming atmosphere in the beginning.

    Cons

    Once you go full-time it's mandatory to work overtime. Not always guaranteed fulltime hours due to their "budget." The wonderful warm welcome I received when hired no longer seems to exist. New hires don't get as much encouragement anymore. Career goals that are promised to you are not kept.

    Advice to Management

    The #1 reason why I wanted to make Merkle my final place to build a career was because of the warm welcome I received when hired. I was given a "Welcome" packet and a paper signed by almost everyone in the department (which I have framed). During training, I thrived on the encouragement and constructive feedback they gave. It made me want to do better and work harder. I was given confidence for once. Except now, all of that has disappeared. I'm training new hires that still get "Welcome" packets with only 1 or 2 signatures, if any at all. We now get told to do better, but not how we should do so. There is no longer constructive feedback. We don't have the weekly department meetings. There's so much more, and a lot of this is more personal. However, at the rate this all happened I'm reconsidering my decision to make this place a career. It's just another job to hold until I find another that pays more with consistant hours.

    Merkle Response

    31 Jul 2018 – HR Administrator

    Thank you for taking the time to write a review and share your feedback. We are glad you are enjoying our flexible work environment and some of the other great benefits we provide like cross... More


  7. Helpful (3)

    "Good Idea, Bad Execution"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Data Analyst in New York, NY (US)
    Current Employee - Data Analyst in New York, NY (US)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Merkle full-time (More than a year)

    Pros

    Some smart people, it really depends on the team

    Cons

    Merkle lures people in to work with them boasting about unlimited paid time off, excellent people, and a good work-life balance. In practice, it is the opposite. The unlimited PTO is actually flexible paid time off, the people are great but management sucks, and there is no work-life balance. Refrain from coming here.

  8. Helpful (1)

    "Great place to learn and grow"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Media Analyst in Pittsburgh, PA (US)
    Current Employee - Senior Media Analyst in Pittsburgh, PA (US)
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Merkle full-time (More than a year)

    Pros

    Some of the best people I have ever known are the people I've worked with at Merkle.

    Cons

    Great support and knowledge from managers but most Directors are horrible.

    Merkle Response

    19 Jul 2018 – People Department

    Thank you for writing a review! We couldn’t agree more with your comments about our people – we absolutely have great people doing cutting edge work, and that is really what makes Merkle such a great... More


  9. Helpful (3)

    "You might as-well be a work horse, you'll be treated better"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in London, England (UK)
    Former Employee - Anonymous Employee in London, England (UK)
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Merkle full-time (More than a year)

    Pros

    Nice offices, good locations, beer Fridays, good company socials

    Cons

    No inovation
    Completely outdated technology used for solutions
    Ridiculous micro-management
    Senior management has no clue as to how to talk to human being
    Absolutely no chance at progression unless you spend your own time doing something
    No sense of collaboration what so ever - silo-ed teams
    Bristol office like a bunch of territorial jack russels
    Intimidation and petty issues are a daily occurrence
    Management really doesn't care about anyone

    If you would like to learn how a big company should NOT function, apply for Merkle

    Advice to Management

    Maybe hire good people for the company and not a 2 pages spec of requirements and invest in you people

    Merkle Response

    8 Aug 2018 – HR Administrator

    We are sad to read your observations on our people as we feel this does not reflect the collaborative and friendly working culture that is visible across our multiple office locations in the UK. We... More


  10. Helpful (3)

    "Media - LA"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Merkle full-time

    Pros

    Great resume builder. Entertainment client.

    Cons

    Senior management team are too junior and lack experience to effectively lead. No room for growth. Most people only get promoted when someone quits or gets fired and a req becomes open.

    Merkle Response

    8 Aug 2018 – HR Administrator

    Thank you for your review. We continue to enhance our career development tools like the Career Framework so that our hardworking people can acquire the skills that are needed in preparation for a... More


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