Pros
....well a few of the coworkers are cool and willing to teach you/show you the ropes. And the benefits are pretty good, health care plan and 401k matching. But that doesn't outweigh the negatives even a little.
Cons
Where to start?! If you don't think there is a problem here then you are probably part of the problem or clueless, and the positive reviews are either fake or made by those ppl. Nothing they do makes sense, like who doesn't have all their methods/SOPs written up in one place?! Why is there no LIMS?! This is exactly the business LIMS was designed for! Information is so hard to find you end up doing duplicate work only to be told someone else answered the question. Their entire business model was designed around when only a few ppl worked there and it has never grown up. The customer service department act like project managers, but don't have the skills or resources to actually do it, so they just run around asking (nagging) when chemist will be done with their work and report back to the owner. There are no actual managers, that can organize departments or answer questions, you have to go through the owner who is always busy or not in the office. She micro-managers everything instead of appointing knowledgeable, competent ppl in charge that can organize, distribute workload, be there to answer questions, etc. Either doesn't tell you when mistakes are made or belittles you for making them. The owner WILL talk about you behind your back, including telling co-workers protected medical statuses, she has no concept of professionalism and will complain about customers, which customers have paid their bills, coworkers and current events to anyone that walks into her office. Most of the employees act like it's high school and if you aren't in the quiche they will openly talk about you and treat you kinda crappy. They will throw you under the bus to the owner, other coworkers and even customers. There is no HR, so you can't actually get anything resolved you have to either go to the owner and potentially be belittled either to your face or behind your back, or just sick it up. There is no room for advancement and even if you are willing, you probably won't be given new opportunities or taught new things. Whatever the owner said to get you in there, it isn't true and will not come to pass. You have all the opportunity in the work for overtime, since the workload is not balanced and most ppl are crushed under the amount they have to do. "Are you coming in Saturday?" Is a typical question, it might as well be that you work 6 days a week. And now with COVID-19, the owners response is to tell everyone to wear a mask and put up signs that if your stuck stay home, but doesn't even prevent sick employees from coming in on the first place. There is no attempt at social distancing, she hasn't put ppl on shifts to decrease the density of co-workers. If someone gets sick it will rip through this place easily. Thanks for caring about your staff!