- Once in a role it can be difficult to gain any progression in terms of salary, even if your role significantly changes during the period in the same role. It means that people often want to move roles after a year or so, which then creates a retention issue when there isn't always a place for them to go. It would be great to be rewarded for being amazing at your role whilst in that role, to encourage people to stay and grow in their roles
- Some senior management are deeply uninspiring, don't embody the values that NSPCC strive for, and frankly, some are utterly unqualified for the roles they have been given. The CEO and other senior leaders feel out of touch with the experience of their staff and volunteers. I found the Directors of Services, People and Strategy and Knowledge, as well as the regional team leadership to be much more inspiring, personable and really lived NSPCC values.
- I fear that complaints against senior staff are dismissed and not escalated as they should be, particularly in the case of one person who has been the reason multiple (brilliantly talented) people have left one team.
- The lack of diversity at Executive Board level is still hugely disappointing, especially when there is much broader diversity in more junior levels. While I've been at the NSPCC there have been numerous opportunities to address this, and sadly it just hasn't happened.