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      NSPCC

      Engaged employer

      NSPCC Supervisor reviews

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      2.1

      99% would recommend to a friend

      (5 total reviews)

      97% positive business outlook

      Ratings by category

      2.0

      Culture and values

      2.0

      Diversity and inclusion

      2.0

      Work/Life balance

      2.0

      Senior management

      2.0

      Compensation and benefits

      1.0

      Career opportunities

      Reviews by job title

      5 reviews
      2.0
      7 Nov 2025

      Tricky organisation but good aims and some good colleagues

      Supervisor
      Recommend
      CEO approval
      Business outlook

      Pros

      Supporting young people is rewarding Some colleagues are great - supportive, driven and work well as a team Some flexibility Goood training/cpd (but not progression)

      Cons

      As others have said management is problematic in a number of ways, particularly micromanagement. I've seen bias within the organisation/team. I've felt overworked at times and the true value of work isn't reflected in pay. Pay varies among people doing the same job. You can clock up a lot of TOIL but taking this off leads to a cycle of playing catch-up. If they had to pay overtime they might have more realistic and better thought-out expectations. Little opportunities for progression especially for BAME staff. Seems to always be cutting jobs/restructuring.

      avatar
      NSPCC Response
      6mo
      Hi, Thank you for taking the time to share your feedback. I am pleased to hear that you valued the work, found it rewarding, and had a positive experience with your colleagues and the training provided. I also appreciate your feedback regarding the challenges you encountered, in relation to micromanagement, workload pressures, and limited opportunities for progression. Your insights are invaluable in helping us identify areas for improvement. If you are willing, I would welcome the opportunity to hear more about your experience and any suggestions you may have for enhancing the support we provide to practitioners. Please feel free to contact me at sfriel@nspcc.org.uk. Thank you once again for your time and support. Kind regards, Shaun
      5.0
      17 May 2022

      Great company

      Supervisor
      Recommend
      CEO approval
      Business outlook

      Pros

      Great company to work for. Supportive atmosphere.

      Cons

      Shifts and sometimes very late nights on shift

      avatar
      NSPCC Response
      3y
      Thank you for taking the time to leave feedback about your positive time with Childline and for your suggestion about shift working. I am delighted that you have found the working environment and culture positive and supportive and we are grateful for all the children and young people you will have supported over such a long time with us. I wish you well on your future career. Take care.
      5.0
      13 Feb 2022

      Loved it

      Supervisor
      Recommend
      CEO approval
      Business outlook

      Pros

      Saving childrens lives Making a difference Working in a great team Supportive managers

      Cons

      Shift work - although I knew that when I signed up!

      avatar
      NSPCC Response
      3y
      Thank you for taking the time to leave such positive feedback. I am delighted that your experiences of Childline and our important work has been so rich. I am pleased to read your feedback on the wider Childline team and I want to thank you for being a part of our team and for your contributions to shaping our service and positive working environment. Best wishes in your future endeavours.
      Viewing 1 - 3 of 5 Reviews
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