Pros
• Over 6 years of experience in the field of Information Technology, With experience in Salesforce.com CRM Platform along with expertise in Software Development Life Cycle (SDLC). • Possess knowledge of CRM processes like Sales, Marketing, Customer Service and Customer Support, Business processes and recommended solutions to improve their processes using salesforce.com. • Experience in SFDC Development in implementing Apex Classes, Controllers & Triggers and Visualforce. • Proficiency in SFDC Administrative tasks like creating and customizing Profiles, Roles, Users, Page Layouts, Email Services, Approvals, Workflows, Validation rules, Reports, Dashboards, Tasks and Events.
Cons
• Experience in working with Agile/Scrum environment, Iterative, Waterfall software development methodologies. • A quick learner to new concepts and ability to meet deadlines and handle pressure in coordinating multiple tasks in a work/project environment.