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Netcracker Technology

Engaged employer

Netcracker Technology Reviews

3.5

63% would recommend to a friend

(2,855 total reviews)
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Andrew Feinberg

72% approve of CEO

61% positive business outlook

Netcracker Technology has an employee rating of 3.5 out of 5 stars, based on 2,855 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Netcracker Technology employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

3K reviews
4.0
7 Aug 2025

Great place to work

Recommend
CEO approval
Business outlook

Pros

Great environment in the office, regular events related to sports, culture and Technology. Ample Onsite opportunities depending on the projects. Appraisal is roughly 10 to 15 % and average pay is better than peers.

Cons

4 day work from office, Learning opportunities are limited depending on the projects.

1.0
22 Sept 2016
Recommend
CEO approval
Business outlook

Pros

You may get good CTC/package if you are coming from the same domain as that of NetCracker - Telecom. I don't think there is any other real advantage of joining here.

Cons

Work: Employee Designations/Roles have no relation with what they are actually doing inside the office. Architects are doing coding and cosmetic bug fixes. Tech Leads are just reading documents. Team Leads are monitoring the time when you come to the office and when you leave the office, how much time you spent on lunch, how much time you spent on coffee. Non-technical team leads assign work and set deadlines. Technology: The only thing that NetCracker has is their framework - which is all working and well developed by Russian counterparts. Biggest enhancement that you do is adding a couple of buttons or adding a couple of attributes in calls to the third party system. Management: No control of Indian management, they are just puppets and they don't have any work more than playing carrom in the pantry along with their team. All policies/rules are determined by Russian people. Except for Senior BAs and Managers, nobody gets a laptop - not even senior members. Facilities/Administration: It takes 20 days to get your ID Card printed and more than 6 months to get the appointment letter - that too if you are lucky. They have a cafeteria which is a little smaller than a washroom in other companies. What they serve in the cafeteria is Tea/Coffee, and that's it! You can of course buy 1 slice of Maggi noodles at 25 Rupees, at a so-called subsidized rate, from a small homemaking vendor. In terms of IT systems, while other companies are striving to get their employees best of class IT systems to improve productivity, this company is still relying on assembled computers, single monitor, headphones worth Rupees 500, no desk phones, of course. The washroom is too much dark. In-ceiling sockets for CFLs, which has the capacity of holding 2 CFLs, the company would always put only one; for no known reason. Washroom hangers are always occupied because security and office boys keep their casual clothes hooked on hangers after they change into uniform. There are 2 meeting rooms and 1 small assembly hall, all sharing only one projector!! Assembly hall seems (in fact entire office) seem to be using second hand furniture purchased from previous company which was operating on same location earlier. Completely third class interior. There is no automated AC or light control, you need to ask security to switch ON AC and lights every time. Only if you are lucky, you can get a dustbin, or keep sharing! Because sharing is caring!! Walls of the office is same as it was given by the builder, white color, and rough. No lamination, no company logos. Company has changed their logo quite some time back, but still on ID card, office entrance - same old 1700 century logo exists. They claim to have free transportation and they will talk about it 100 times whenever possible - as if they are spending millions of dollars! Nothing fancy about it. Old Tempo Traveller they are using. Only one shift of transportation. If you are late to leave from office for whatever reason - it will be manager's own choice to approve reimbursement or not. Whenever you ask about any other facilities, they will keep boasting about Free Transportation. While other giants are getting rid of fixed hours of working, access cards to check in-out timings, these people are proudly saying YOU MUST spend 9 hours in office, it is being monitored. (Though employee doesn't have an option to see when s/he swiped in or swiped out.) Interviews: The interview will be really good and technical one. They ask you questions/programs/use cases/etc. at a level that you feel like you are going to work in a company superior to Google or Oracle. But, don't get carried away by that. Interviews and real work are exactly contradictory. Interviewers say we are working on x y z fancy technologies - they are right because the product is designed with these beautiful technologies, but what you are to do is only cosmetic changes. Training: There is a long list of training for first 2-3 months, which is followed by exam always, which you need to clear with 70% criteria in 2 attempts. These courses of training are hopeless because they are kind of instructor notes, without head and foot! Once you complete the training and get on ground, you will realize, you have learnt nothing. Exam questions are any incomplete line picked up from the lecture slides, which you need to complete. Overall growth: There is no platform or opportunities for individual's overall growth as such. Advice to likely victims: Don't join this company if you want to do really good technical work or you want to gain real business knowledge.

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Netcracker Technology Response
9y
Thank you for taking the time to write this review. With our strong commitment to providing excellent customer service, we make training a priority and ensure our employees have thorough knowledge on our products and systems before working on a project. There are multiple trainings offered past the first few months. Please contact the Career Development Center for further information on what is available to you.
1.0
22 Jul 2016
Recommend
CEO approval
Business outlook

Pros

Salary Recruiter may sound sweet and hospitable.Don't fall in to their trap and promises.

Cons

Where do I start : 1. False promises from HR - joined as Tech Lead .Regret the decision till now.HR will promise a lot of things.Don't fall for salary trap.You won't have a team under you if you join as a tech lead.You will be working on their tool throughout your tenure here. 2. Late appraisals - The appraisals will take 15 months to take effect. you will lose 3 months or a quarter to their tactics.This is companies first year in Pune and appraisals were supposed to be effective in July.No information about appraisal yet.No intimation about the delay to employees.Appraisals delayed by a quarter(i.e. 18 months from April ) in their Bengaluru and Hyderabad offices since a few years 3. Admin and Facilities-- The guys don't even have proper housekeeping staff and basic necessities in their toilets/pantry, Old worn out tempo traveller instead of cabs.Pick points far from home (good joke).If you are lucky might be near your home, They height was their ANNUAL FUNCTION organised in May'16 in a rented cafeteria with non-AC facility where everyone was sweating.Can you believe it is a MNC ! 4. Promised me snacks and cab provided by company -No such services.Coffee machine dispenses froth.No canteen. Sometimes they run out of toilet papers and tissues.No tissues in pantry.Worst facilities in my decade old IT career across reputed and small scale companies 5. Unprofessional Environment- You will most likely be assigned to Russian manager who struggles to speak English and communicating would be the foremost challenge.Mostly you will be sitting idle or doing a freshers job.The Russian management/managers are incompetent and expect you to do freshers job.No help or support from them as they struggle with language and the technology and basic work etiquettes. Highly unprofessional environment.. 6.TECHNICAL SUICIDE for fresher and mid level - You have to work on their tool called Netcracker and no technology exposure.You will end up forgetting everything and be good for nothing when you are out of here. 7.Dictatorship and slavery under Russian management -- If you join,you might experience what life was under British Raj. Indian management is a slave and puppet to Russian people.Don't be surprised if you see a decade younger Russian leading a 10 year + experienced guy in their Indian offices. No career growth.No equal opportunity company. Lastly,if you have any doubts and still want to join,ask any employee who joined the organization at least 6 months ago.You will get your answers.

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