Does Onyx Coffee Lab pay their employees well?

According to anonymously submitted Glassdoor reviews, Onyx Coffee Lab employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Onyx Coffee Lab. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Onyx Coffee Lab?

69% of Onyx Coffee Lab employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Onyx Coffee Lab 3.4 out of 5 for work life balance, 3.6 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Onyx Coffee Lab?

Barista (18) , Cashier/Barista (3)

What are the cons of working at Onyx Coffee Lab according to real employee reviews?

"Management is often sub" ((in 3 reviews))

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Onyx Coffee Lab

Onyx Coffee Lab Reviews

3.5

69% would recommend to a friend

(32 total reviews)

Jon Allen

36% approve of CEO

59% positive business outlook

Ratings by category

3.7

Diversity and inclusion

3.6

Culture and values

3.4

Work/Life balance

3.2

Senior management

3.2

Compensation and benefits

3.2

Career opportunities

Onyx Coffee Lab has an employee rating of 3.5 out of 5 stars, based on 32 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Onyx Coffee Lab employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

32 reviews

2.0

18 Mar 2024

Onyx is oddly no transparent.

Barista

Recommend

CEO approval

Business outlook

Pros

-Working with Great like-minded individuals that care about coffee and its respective industry. -Working with quality product. -flexible -healthcare

Cons

Onyx lies about compensation pretty consistently, while investing their money into anything other than employees. (Barista robots, and a new creative studio to create instagram reels) While profiting millions and being one of the leaders in quality in the coffee industry, Onyx Coffee Labs pays their workers minimum wage, and doesn’t guarantee them full hours. The onyx website says employees make much more than what they actually offer. Super dishonest.

4.0

1 May 2018

Great if you want to stay in coffee

Barista

Recommend

CEO approval

Business outlook

Pros

- Gives great opportunities to individuals willing to immerse themselves in the coffee industry - Highest quality coffee always at your disposal - Great employee discounts - A team of incredible people - Great tips and decent pay - Flexible Schedules -- managers normally willing to work with your schedule

Cons

- Not for people who don't want to stay in coffee -- they require a lot of effort that won't be worth it if you don't care. - Base pay is not enough if tips aren't good - Poor hierarchical communication - Management is often sub-par

3.0

27 Mar 2024

Amazing Coffee + Community

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

They really have the best coffee of exceptional quality, always. They care about the coffee farmers and the "big picture" of the coffee industry. The owners are humble and admirable people. The ambiance of the cafes was always a huge plus; as they are beautiful environments to work in. The employees in this company are extremely gifted and talented people. The constant strive for improvement and excellence was very motivating and inspiring for me! Work/Life balance was pretty good! The customers are wonderful clientele!

Cons

Decisions were being made at higher leadership levels with either very little, or no input at all from the employees who were most affected. Other employees who had equivalent roles as me were held to different standards than I was. I was given false information (with evidence to back) about my compensation in relation to others. Compensation was somewhat low, despite plentiful company growth and spending on 'things' instead of people. Over time, I lost trust in my boss and leadership for numerous reasons. I often felt and observed a social/cultural divide between the "barista" employees who work in the actual shops, vs. the "corporate" employees who held the more "white collar" roles.

Viewing 1 - 3 of 32 Reviews