Does PerfectServe pay their employees well?

According to anonymously submitted Glassdoor reviews, PerfectServe employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at PerfectServe. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at PerfectServe?

91% of PerfectServe employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated PerfectServe 4.5 out of 5 for work life balance, 4.7 for culture and values and 4.5 for career opportunities.

What are the top reviewed jobs at PerfectServe?

Consultant (12) , Business Development Representative (BDR) (9) , Business Specialist (7) , Technical Consultant (7) , Specialist (6) , Support Center Specialist (6) , Support Specialist (6) , Customer Success Advisor (5) , Sales (5) , Software Engineer (5) , Implementation Consultant (4) , Practice Consultant (4) , Customer Support Specialist (3) , Executive Assistant (3) , Marketing (3)

What are the pros of working at PerfectServe according to real employee reviews?

"Great people and environment" ((in 24 reviews)); "The culture I believed at this time was great." ((in 23 reviews)); "Great work life balance" ((in 14 reviews)); "If you are needed you get flexibility and decent pay." ((in 10 reviews)); "Work from home and multiple shifts available." ((in 10 reviews))

What are the cons of working at PerfectServe according to real employee reviews?

"not even senior leadership." ((in 13 reviews)); "Micromanaged, mistreated by boss, and overall not appreciated by management really sums it up." ((in 11 reviews)); "Salaries were higher before Human Resources personnel hired." ((in 3 reviews)); "Not always 100% clear on who is responsible for what project, but this communication has improved since I joined and have learned the ropes." ((in 3 reviews))

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PerfectServe

PerfectServe Reviews

Compare reviews

4.5

91% would recommend to a friend

(286 total reviews)

Guillaume Castel

98% approve of CEO

93% positive business outlook

Ratings by category

4.7

Culture and values

4.5

Diversity and inclusion

4.5

Work/Life balance

4.5

Career opportunities

4.4

Senior management

4.1

Compensation and benefits

PerfectServe has an employee rating of 4.5 out of 5 stars, based on 286 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The PerfectServe employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

286 reviews

4.0

8 Aug 2024

Nice

Engineer

Recommend

CEO approval

Business outlook

Pros

Learning and development and growth

Cons

No cons all good in company

2.0

8 Feb 2016

Life in a leadership vacuum

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

There are very fine people working at PerfectServe throughout the organization. Sales continue to trickle in despite a palpable feeling of desperation and a handful of significant sales strategy changes over the last number of years. There is a nice level of autonomy, outside of the support center, due to a fair amount of management and executives being either remote or constantly traveling. If you don't care about company culture then you can make a comfortable salary without having to output much.

Cons

The company has gone through numerous significant changes in direction in the last few years. The technology is hilariously outdated and weak. Competition has increased. Senior leadership is mostly remote and middle management is left guessing at what to do next. The uncertainty generated by leadership decisions has led to silos where management has become territorial and petty. There is more CYA happening than actual value-added work. That atmosphere makes it impossible for honest feedback to be given without fear of retaliation. The culture is broken thanks mostly to directives made by executives through human capital.

1.0

18 Apr 2016

Specialist

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

I still have a job while I am searching for a new job. This place is hell on earth. No person should have to be subject to the treatment in this place. There are NO pros to this company.

Cons

These people are cruel. They walk around with their little laptops and they think they know everything. They are actually the dumbest people I have ever met. Even upper management is extremely ineffective. Stay away from this place if you want to be happy with your job. I wish someone had told me how bad this place was before I quit my previous job which I was there for 17 years. This place has messed up my life. Stay away!!!

Viewing 1 - 3 of 286 Reviews

Jobs at PerfectServe

Support Center Shift Supervisor - US Remote

Sales Operations Manager - US Remote

Support Center Consultant

Manager, Project Management Office - US Remote

Sales Operations Manager - US Remote