Reviews by job title

17 reviews
4.0
17 Feb 2023

Not bad for first job

Recommend
CEO approval
Business outlook

Pros

Very hectic but management wasn't too bad and pay was average. It was fun. And overall a good first working experience. You also get a free meal per shift and a discount.

Cons

Was unorganized and understaffed when I worked there around 2021. Although that may have been because of covid.

3.0
30 Jun 2021

Management made it annoying, coworkers made it fun

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The food you cook is a bit more homemade than other fast food, but still plenty of frozen stuff. As long as you don't let anyone get to you its no worse than an average fast food job They played spanish music and I liked that Our managers tried to let us have free food at the end of closing shifts as much as possible Free meal if you work 6+ hours

Cons

Management refused to train new people. It was up to us established employees The pagers have fast dying batteries and coworkers forgot to recharge Fresh food takes longer to cook, and we often ran out Balancing the sandwich and fry station at the same time was always ridiculous

3.0
5 Apr 2023
Recommend
CEO approval
Business outlook

Pros

Fair pay, free meal and less chaotic than other fast foods

Cons

Too many recipes to learn as if one was a Chef rather than a manager.

3.0
3 Apr 2022
Recommend
CEO approval
Business outlook

Pros

Very very flexible and good pay, free meals

Cons

Some coworkers are rude and customers are soooo annoying

4.0
20 Oct 2022

Good place to work

Recommend
CEO approval
Business outlook

Pros

Paid every Friday, free meal at end of shift, great supervisor. Good first job.

Cons

Some of the co-workers, limited upward mobility.

3.0
27 Mar 2024

It's alright.

Recommend
CEO approval
Business outlook

Pros

Free meal during shift (this should be standard anyway), flexible scheduling. and the people are alright.

Cons

It is fast food. Also cooperate likes to come in from time to time to disrupt everyone. Problem is that while the senior management are usually okay, and store management is often competent--the district level management is not. You know, "The Usual cons."

1.0
11 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Free Meal Half off meal for family

Cons

Over Worked Under staffed Non English speaking workers Only hires their own kind Inconsistent Rules only apply to some

3.0
20 Dec 2021
Recommend
CEO approval
Business outlook

Pros

There are flexible hours, free and discounted meals, and easy to get hired for your first job

Cons

Stagnant and low pay compared to other jobs, poor training, little to no benefits, and severely understaffed.

1.0
20 Feb 2024
Recommend
CEO approval
Business outlook

Pros

Free employee meals are about as good as it gets at this place.

Cons

Corporate doesn't care about their employees. They don't take action if you have complaints. Toxic culture all around. Biased.

Viewing 1 - 3 of 17 Reviews

Glassdoor has 450 Pollo Tropical reviews submitted anonymously by Pollo Tropical employees. Read employee reviews and ratings on Glassdoor to decide if Pollo Tropical is right for you.