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3.9

82% would recommend to a friend

(13 total reviews)

18% positive business outlook

Reviews by job title

13 reviews
2.0
14 Jul 2022

Poor management and values derailing talented employees

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Many GPUs. 3 free drinks a day from the vending machine (veggie drinks count as 2, though).

Cons

PFN is an unsusual company. In the context of Japanese tech companies, there are few that can rival PFN in terms of the experience and brilliance of the individual employees in areas of machine learning and software support for ML. Unfortunately the high-level (and maybe especially mid-level) management is woefully inexperienced in areas of management and business. It's unclear exactly why this situation was created or allowed to persist for years, but it may have to do with two issues: hero/engineer worship, and cronyism. To the first, PFN is an extremely engineer-driven company. On one hand, this is great. The engineers you work with? They're talented engineers. But your manager? He's an engineer. His manager? Also an engineer. The web designer? You guessed it: engineer. The business devs? Many are engineers. There seems to be a deep-seated view that an engineer can do anything. Unfortunately, they often will have to do anything. This is often phrased as a company value - "Learn or Die" - it is literally the title of a book about PFN. But while the aspiration to adapt and transform yourself into these varying roles is admirable, ultimately this creates managers, designers, and business devs, etc. with functionally 0 experience. And what an insult it is to the people whose career and education are in one of these professions, to think that a high coding score and some nights spent reading about the role online would outweigh years of education and experience. And ironically, despite the typical employee being often especially good at a specialized task, it seems that their opinions, both in their area of expertise and in general, are often not considered in any decision making process. Having many people in roles they're not suited for has likely created innumerable problems, but notably among them: when basic essential skills for a job are no longer required to do it, promotion to those positions need no longer be tied to actual ability to perform it. Meaning that the promotion requirements appear to be quite arbitrary and tied more to how long you've known everyone than any performance metric. You would never be able to say that some business success caused some promotion, and simultaneously, business failures are never met with demotion. And when this is the only career path offered, to most employees, it is a dead end. Another review commented on a lack of transparency. This may be artfully underselling it -- transparency is not an endangered species at PFN, it is an extinct one. As described above, there is little transparency in promotion. There is also little transparency in how projects are cancelled. And probably most important to the average employee, there is little transparency in evaluation or compensation. The latter has created a somewhat toxic environment. Similar performance can be met with wildly different evaluations depending on which team someone is on, and which peers will be evaluating them. There is no objective, clear, universal, or agreed-in-advance metric for evaluation and employees, and no oversight. It can be decided largely on the whim of a single person, with a justification not really any more meaningful than "Because I said so". That is not to say that there are not pockets within PFN where a pleasant work life is possible. PFN is not a black company, and you will never be forced to work until 3am unpaid, or be guilted into never taking your holidays. While many Tokyo-based tech companies now pay significantly more than PFN, it is still a reasonable option, especially for those wanting a strongly ML-focused job. However, for talented candidates who want to progress their career, to be given opportunities to shine and to be acknowledged and rewarded for doing it, it could easily turn into a 1-star experience. So to potential employees, I suggest to ask in interviews: - who is my manager and what is his experience? - who is their manager and what is their experience? - what team will I be working on? - what will happen to me if my project is cut? - what are my options for career growth (be specific)? - what is my raise and bonus structure for the next n years? If you do not receive a clear answer to these questions, it is very likely you will not like the answer when you discover it on the job.

1.0
24 Mar 2022
Recommend
CEO approval
Business outlook

Pros

Top talent (at least has been there before), great colleagues, dynamic company culture, excellent resources (funding, their OWN supercomputers!!!), awesome projects (at least in the past), depending on the team little to no supervision and lots of freedom, ambitious goals, there has been lots of (personal) growth potential.

Cons

A lot is team dependent, hit and miss. Mostly terrible management: no useful guidance or project decisions (often due to a lack of technical knowledge), terrible HR decisions and the insistence of recruiting for management internally even when there were no suitable candidates, zero management education, no recognition for anything - even world class achievements, no reflection or even recognition of mistakes, no checks and balances - if you are in a good team with a capable manager, you'll have a blast, if not, get a taste of hell. Probably a bit of a cultural issue: hero worship. Certain accomplishments of the distant past are glorified and part of the culture but can't replace actual accomplishments in the present. Some people are almost worshiped and sacrosanct which leads to many problems and misunderstandings. Probably worst of all are the mysterious opaque evaluations without any feedback. That also means that your compensation will likely not change a lot if at all (unless you are straight out of university). Zero career development, no opportunities. If your project doesn't help you improve your CV, there's nothing you can gain career wise, unless chance strikes or you get recruited for your dream position straight away. There's no structured way for career development. If you are not a Japanese speaker, think twice before even applying. All in all, if I had to rate the company during the first 1-2 years, I'd give them 5 stars, the way they turned out, what I have seen during my tenure there, it pains me to do that but 1 star is still too much.

5.0
13 Jan 2026

Good

Recommend
CEO approval
Business outlook

Pros

Most of the employees are highly educated. Good benefit.

Cons

The business model is not fixed yet.

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