ProMedical IT Reviews

An amazing workplace. I have been here a year and have been promoted twice thus far so skill and talent are not overlooked. I have worked at plenty of managed service providers before so I'm well aware of the downsides normally inherent in the business, I am happy to report they are not present at Promedical IT. For instance, there is excellent work/life balance, I am pursuing a full-time degree while also working full time and management has been 100 percent supportive. At other MSPs it simply would not be possible due to the requirement to burn the candle at both ends. Many other places I have worked have had informational silos and it makes getting the info you need to do your job difficult there is a marked push from management to have the info and documentation available at your fingertips which makes doing amazingly great IT that much easier. The team is made up of A players who consistently go out of their way to assist other team members. Problems and issues are tackled as a team. You never feel like you have been thrown to the wolves.

Friendly staff, excellent management, and the executives have real technical expertise and a clear direction. It’s challenging but rewarding work, and your voice is heard even as a low level employee. One thing I need to stress is that this company breaks every normal negative involved in most MSPs. No stressing about billable hours and sales (99% of customers are on full support the rule is service>sales. Lost of room to grow your technical expertise and work on big projects. I’ve seen more internal promotion here than at any previous job. It’s genuinely a genuinely fun work environment where you don’t feel like a cog in the machine. Good work home balance. If you do good work you will be rewarded.