Prosper.com Reviews | Glassdoor.co.in

Prosper.com Reviews

Updated Sep 22, 2019

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3.7
StarStarStarStarStar
Rating TrendsRating Trends
67%
Recommend to a Friend
88%
Approve of CEO
Prosper.com CEO  David Kimball
David Kimball
45 Ratings
Pros
  • "Great people, culture, and benefits(in 14 reviews)

  • "Inspiring leadership, great benefits, solid product and terrific atmosphere(in 11 reviews)

Cons
  • "First thing the CPO says after the layoffs is that now it's much easier to fit in meeting rooms(in 11 reviews)

  • "Consistent lack of success outside of personal loans(in 7 reviews)

More Pros and Cons
  1. "Great place to work !"

    StarStarStarStarStar
    Current Employee - Assistant Manager in Phoenix, AZ
    Recommends
    Positive Outlook

    I have been working at Prosper.com full-time for more than a year

    Pros

    Oppertunities for advancement if willing to put in the work

    Cons

    None; overall there are no complaints

    Prosper.com2019-09-23
  2. "Great perks--Laid off!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Inside Sales Associate in Salt Lake City, UT
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at Prosper.com full-time for more than a year

    Pros

    Good company with good growth projectile

    Cons

    Over expanded and laid off entire Salt Lake City office!

    Advice to Management

    When you acquire a company, you should not fire the CEO of the company. Prosper management took a successful company and effectively made it unprofitable.

    Prosper.com2019-08-20
  3. "Prosper is a great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - CSA - Customer Service Associate 

    I worked at Prosper.com full-time

    Pros

    Really great environment and people.

    Cons

    Sometimes the customers get grumpy

    Prosper.com2019-08-14
  4. Helpful (2)

    "Disappointing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Prosper.com full-time

    Pros

    Good location. Benefits are pretty decent.

    Cons

    Extremely high turnover on a continuous and rolling basis over recent years and still continues. Virtually everyone's new. Red flag. People who remain are toxic or toxicity permeates. Waves of mass exitus continue. Senior leadership siloes themselves from the rest of the company. Departments are also extremely siloed. Helps when people continuously leave to not feel the impact in other departments - as much. Moral... in the company is a killer. Toxicity is second. Leadership is so dysfunctional from the top down. Beware of grandiose messaging. Nice stepping stone, but buyer beware. CEO will ask for Glassdoor recommendations in meetings. Disappointing experience at best. Turnover is your sign ... Do your research.

    Show More
    Prosper.com2019-09-07
  5. "facilities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Facilities 

    I worked at Prosper.com full-time

    Pros

    great team and atmosphere at the company

    Cons

    poor communication to team outside US

    Prosper.com2019-08-02
  6. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Business Operations Analyst 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Prosper.com full-time for more than a year

    Pros

    Work life balance , Career Opportunities

    Cons

    No Cons at all

    Prosper.com2019-07-05
  7. "It had its good time and it's bad times"

    StarStarStarStarStar
    Former Employee - Verification Specialist in Phoenix, AZ

    I worked at Prosper.com full-time for more than a year

    Pros

    fun office, great people and the employee outreach was excellent

    Cons

    when I was there the management was out of sorts and typically made the wrong decisions

    Prosper.com2019-06-29
  8. "Great Talent , just very unorganized work structure, constantly changing and employees confused."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Prosper.com

    Pros

    Great Moral. and Benefits are given.

    Cons

    Too much change, poor communication and office politics never clear.

    Prosper.com2019-07-09
  9. Helpful (1)

    "It’s okay."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - CX Sales Experience and Customer Service in Phoenix, AZ
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Prosper.com full-time for less than a year

    Pros

    Free benefits and potential company shares. Relaxed environment. Free light rail fare and gym memberships. Good for young teens.

    Cons

    Predictable routine and only challenge about the job is staying awake. Decent pay.

    Prosper.com2019-07-02
  10. Helpful (16)

    "The Very Definition of Love/Hate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Manager in San Francisco, CA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Prosper.com full-time for more than 3 years

    Pros

    * Some teams do very interesting work. If you get on the right projects and have the right project partners, there are significant opportunities for growth. All new staff should seek to understand all internal teams and do their best to work on projects they find rewarding; Prosper will go to great lengths as an organization to align an employee's interests with company objectives. * Many genuinely good people. You... will make many friends here. * Both a pro and a con: there is a serious lack of accountability on some teams. This means that if you are looking for a clock-in/clock-out job or a job where it is acceptable to show up late and leave early, you may have found your match!

    Show More

    Cons

    It's hard to know where to begin: * The industry is absolutely brutal. It is extremely competitive and there is very little product differentiation. If the industry as a whole is doing well, a medium-sized player like Prosper will struggle for market share. If the industry or the market is not doing well (and we know those times will come), you can forget about it. There is massive downside risk with little upside... - a totally unenviable market position and one that every new hire should accept coming in. * A serious lack of quality people managers. Many folks spend their days forwarding emails and holding meetings about meetings with very little actual work product to show for their efforts. * For a long time, a serious lack of HR leadership. This has, however, improved over the last year or so as new members have been brought to the team. * Lack of transparency around pay, promotion, and PTO. At the beginning of 2016, folks were told that pay adjustments were meager because 2016 was going to be a tough year (and it was). Then, at the beginning of 2017, pay adjustments were meager again...because 2016 was a tough year. * Some employees are allowed to take seemingly endless amounts of PTO without recourse. There is a complete lack of consistency around the enforcement of PTO policies. * In a company with a significant middle management layer, it becomes very hard to understand who contributed to what. This leaves employees with the option to either shamelessly and relentlessly promote themselves, or be looked over for promotions. * The CEO is a genuinely nice guy, but has been pushing his "nice guy" shtick a little bit too hard of late. When the business begins to turn, this routine will tire very, very quickly. * Consistent lack of success outside of personal loans. An attempt at a point-of-sale product and a foray into a personal finance app were both failures of epic proportions. Leadership has attempted to cast HELOC as a different sort of product (since "we built it from scratch") but that is also off to a rough start in every sense. * Understaffing across several teams and over long periods of time has led to some significant errors, and presents a significant risk exposure moving forward. See, for example, the recent $3mm settlement with the SEC for an error calculating investor returns. * Job titling is a mess. For example: "managers" who don't manage anyone or anything; "Head of XYZ" to describe roughly half of the staff on some teams. Settle on a nomenclature and stick to it. * Some teams are in a constant state of disarray and this prevents many initiatives from launching on time or at all. “We don’t have the engineering resources” might as well be Prosper’s slogan.

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    Advice to Management

    The current management team is more cohesive and less dysfunctional than leadership teams of the past (although this is a low bar). A recent review was right on the money: keeping bad employees around will inspire the good ones to leave. A fundamental issue with this company is that the execs hold a large portion of the option pool and therefore have financial motivations that are misaligned with that of (even... longtime) staff (e.g. implications of selling the company). I wish Prosper had a more liberal culture around firing underperforming execs; there are many VP and above level folks who should be shown the door for the good of the company. I often think about what life would be like at Prosper if some of these people recognized this and just resigned.

    Show More
    Prosper.com2019-04-26
Found 186 reviews